Security Receptionist

Oroville Hospital; Oroville (CA); On-site; USD 25,000 - 30,000; Part time

Job summary

Oroville Hospital is seeking a part-time clerical assistant to support front desk and administrative operations at the Center. Under general supervision, you will perform clerical duties, handle paging and phones, and assist with patient and resident information.

The role requires organizing files, directing visitors, processing mail, and supporting department directors with reports and meetings while maintaining confidentiality and a courteous, calm atmosphere.

Qualifications

• High School diploma or equivalent preferred.
• Experience using computer software (Microsoft).
• Knowledgeable of administrative practices, processes, and guidelines.
• Maintain confidentiality of personnel information in accordance with Privacy Act and policies.

Responsibilities

• Follow the reception schedule and policies.
• Answer calls, determine their nature, and direct to the appropriate person or department.
• Maintain current files of residents by name and room number, on-call contacts, and department extensions.
• Provide directions and information to visitors, residents, and vendors.
• Create a warm, calm environment throughout the Center.
• Order supplies as directed and operate office equipment as needed.
• Assist department directors with administrative tasks (typing reports, minutes, correspondence).
• Prepare outgoing mail and sort/distribute incoming mail to residents and departments.
• File incident/accident reports per policies.
• Receive payments and issue receipts as necessary.
• Maintain and organize files and records as directed.
• Arrange meetings and conferences.

Skills

English proficiency

Administrative skills

Microsoft software

Education

High School diploma or equivalent

Job description

Job Details

Start Date:

Open Until Filled. This part-time position requires 48-55 hours worked per pay period.

Qualifications

• High School diploma or equivalent preferred.

Duties & Responsibilities

Job Summary

Under general supervision performs clerical support and administrative duties in an efficient manner in accordance with established policies and processes, as directed by supervisor.

Duties

• Receive and follow reception schedule/instructions from supervisor and as outlined in established policies and processes.
• Operate overhead paging/telephone system as required. Answers telephone, determines nature of call and directs caller to appropriate individual or department.
• Maintain a current file/listing of residents by name and room number, emergency phone numbers of on-call personnel, department extensions, key personnel, etc.
• Provide directions/information to visitors, guests, residents, sales representative, etc.
• Create and maintain an atmosphere of warmth and personal interest, as well as a calm environment throughout the Center.
• Order supplies as directed.
• Operate copier, office machines, etc. as directed.
• Assist department directors in administrative matters (e.g. typing reports, statements, minutes of meeting, correspondence, etc.).
• Prepare outgoing mail for pick up at the designated time. Sort, distribute, and route incoming mail to appropriate residents, departments, and/or personnel.
• As assigned, file incident/accident reports in accordance with established policies.
• Receive payments on accounts and issue/mail receipts as necessary.
• Maintain files and other records as directed.
• Arrange for meetings, conference, etc.
• Report complaints and grievances to the Administrator immediately.
• Other duties as assigned and appropriate to the position.

Knowledge, Skills and Abilities

• Able to read, write, and understand the English language, and be able to follow written and oral instructions.
• Able to make independent decisions when the circumstances warrant such action and to remain calm during emergency situations.
• Able to deal tactfully with personnel, residents, family members, visitors, and the general public.
• Knowledgeable of administrative practices, processes, and guidelines.
• Experience using computer software (Microsoft).
• Have patience, tact, cheerful disposition and enthusiasm, and be willing to handle residents, staff, and visitors, based on whatever maturity level at which they are currently functioning.
• Maintain confidentiality of pertinent personnel information in accordance with the Privacy Act, as well as established personnel policies governing the release of information.

Organization Expectations

• Provides a positive and professional representation of the organization
• Promotes culture of safety for patients and employees through proper identification, reporting, documentation, and prevention
• Maintains hospital standards for a clean and quiet patient environment to maintain a positive patient care experience
• Adheres to infection-control policies and protocols
• Participates in ongoing quality improvement activities
• Maintains compliance with organization’s policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards
• Complies with organizational and regulatory policies for handling confidential patient information
• Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Values of the organization
• Adheres to professional standards, hospital policies and procedures, federal, state, and local requirements

Other Info

Functional Demands

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Works in office areas as well as throughout the Center.
• Is subject to frequent interruptions.

Job Posted

09/24/2026

Contact Name

Human Resources

Contact Phone

530.712.2137

Contact Email

[e-mail]