Security/Receptionist

Grand Street Settlement; New York (NY); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Robust benefits package

401k

Medical/Dental/Vision insurance

Job summary

A community service organization in New York is seeking a Security Guard / Receptionist to ensure safety and manage the visitor experience at their facilities. This role includes greeting visitors, managing inquiries, and handling security concerns. Candidates must have a high school diploma and a security guard license, as well as excellent communication skills. The position offers a salary range of $40,000 to $45,000 along with a benefits package including medical and retirement plans.

Qualifications

• Must have security guard certification and experience with youth-based environments.
• Ability to handle emergencies and manage conflicts effectively.
• Must complete various background checks and screenings.

Responsibilities

• Greet and assist visitors and employees professionally.
• Log safety-related incidents and respond to emergencies.
• Control access to the building and manage program registrations.

Skills

Conflict mediation skills

Public relations skills

Excellent verbal communication

Excellent written communication

Ability to work independently

Personable

Energetic

Enthusiastic

Education

High School Diploma or equivalent

Security Guard license

Valid CPR/AED Pro-certification preferred

Job description

Grand Street Settlement provided pay range

This range is provided by Grand Street Settlement. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$40,000.00/yr - $45,000.00/yr

POSITION: Security Guard / Receptionist

DEPARTMENT: Administration

LOCATION: Essex Community Center @ 175 Delancey St. and Rose Center @ 80 Pitt St.

REPORTS TO: Facilities Manager

SALARY: $40,000 - $45,000 (with a robust benefits package including 401k, medical/dental/vision insurance)

START DATE: ASAP

SCHEDULE: Monday-Friday, must be available between 9am - 5pm with possible evening and weekend hours for special events.

JOB SUMMARY: As the first point of contact for all visitors to 175 Delancey Street/80 Pitt, the Security Guard / Receptionist provides a welcoming environment and a strong sense of safety for the community. The Security Guard / Receptionist is responsible for visitor management, handling in-person and phone inquiries, and receiving and distributing packages on a daily basis. Additionally, the Security Guard / Receptionist will act as the liaison to NYPD and NYFD and to all internal stakeholders on matters related to safety, security, and emergency management.

Education, Experience And Skill Requirements

• Must have a High School Diploma or equivalent
• Security Guard license required
• Previous youth-based/school/community center security experience
• Good conflict mediation and public relations skills
• Excellent written and verbal communication skills
• Must be a self-starter with the ability to work independently and with minimal guidance
• Previous experience working with a diverse population
• The ideal candidate must be personable, energetic, and enthusiastic
• Candidates must successfully complete the following: NYSDOH Fingerprinting Screening; New York State Clearance Review Background Check; three (3) Reference Checks; Physical with updated TB Test (Fees may apply)
• Valid CPR/AED Pro-certification through a recognized accrediting body preferred

Essential Duties And Responsibilities

• Greet visitors/employees warmly and professionally upon entering, address their inquiries and direct them to the appropriate locations
• Log medical or safety-related incidents
• Manage and mediate all conflicts
• Respond to all emergencies (i.e., medical, unsafe areas, trespassing, altercations, etc.)
• Control the flow of traffic so that only scheduled participants are allowed in the building or into appropriate program areas
• Maintain positive relationships with key stakeholders, program participants, families, community members and program staff
• Keep the lobby clear of unauthorized persons, including loitering children, adults, or adolescents
• Be aware of the daily agenda and schedule of the building
• Manage registration forms and process identification cards for program participants (as needed)
• Monitor, access, and review security footage as needed
• Other duties as assigned

Additional Qualifications

• Candidate must be able to sit or stand for long periods, climb stairs, and lift or move up 50 lbs.
• Familiarity with the latest visitor management software and security-related technology is a plus
• Must be able to obtain Certificates of Fitness as needed

EQUAL OPPORTUNITY EMPLOYER (EOE)

How To Apply

Please submit a resume and a thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position you are applying for. If selected, we ask that you also provide us with three (3) professional references that we can contact. At least two (2) references should be from a former supervisor. Please apply online through our career center at https://workforcenow.adp.com/jobs/apply/posting.html?client=grandst&ccId=19000101_000001&type=MP&lang=en_US. No phone calls, please. Please be advised that job offers can only be made once your clearances come through!