Security Ranger (Second Shift)

Columbus Zoo and Aquarium; Powell (AL); On-site; USD 27,000 - 33,000; Full time

Job summary

Columbus Zoo and Aquarium is seeking a security associate to enforce safety rules and assist guests at the Powell site. The role runs 3:00 PM–11:30 PM, Wednesday through Sunday, with duties including monitoring CCTV, responding to incidents, and supporting emergency procedures.

The candidate will patrol grounds, assist with parking, check doors and lights, and help maintain logbooks and incident reports. A high school diploma and security experience are preferred, with CPR/ERT/AED certifications

Qualifications

• High school diploma or equivalent required.
• 2–4 years of security, law enforcement, or related experience preferred.
• Ability to pass background checks and TB screening.

Responsibilities

• Maintain public safety and assist guests with information.
• Monitor CCTV and report any security concerns.
• Respond to incidents using CPR, ERT and AED procedures as trained.
• Escort and assist guests and team members in emergencies.
• Complete daily duty logs and maintain equipment accountability.

Skills

Communication skills

Emergency readiness

Adaptability

Task prioritization

Education

High school diploma or equivalent

2–4 year degree or 2–4 years security-related experience

Tools

First aid & CPR certification

ERT & AED training

Basic computer skills

Job description

Overview

Enforces rules and regulations to preserve the safety of persons and property and provides public assistance on Zoo and Zoombezi Bay properties.

Position pays $19.68-$24.00 Depending on Experience!

The schedule for this role is from 3 pm to 11:30 pm, Wednesday through Sunday.

Responsibilities

Communication and Coordination:

• Positive attitude with a commitment to excellent service and upholding guest service standards.
• Communicate clearly and professionally using all Zoo radio systems.
• Monitor the closed-circuit television system for unusual activity, reporting concerns to the appropriate personnel.

Emergency Response and Safety:

• Assist guests and team members with security and safety issues and general information.
• Attends to any team members or guests that are injured until medical personnel arrives using trained CPR, ERT and AED zoo practices.
• Active participant in the Emergency Response Plan (ERP) and successfully pass a semi-annual ERP test.
• Maintains alertness to potentially abnormal conditions and responds appropriately.
• Investigates all accidents, to include full documentation for crash reports.

Security and Surveillance:

• Patrols Zoo, Zoombezi Bay, and Safari Golf Course grounds during open and closed hours to ensure team member, guest, and animal safety and to assist with guest questions.
• Patrols parking lots and directs traffic.
• Patrols buildings and grounds in designated areas, checks animal doors and windows for security, locks doors, operates intrusion detection systems, and turns out lights.
• Assists Animal Care Department with nightly temperature checks.
• Checks all pumps and electrical equipment on park grounds as requested and report operating failure.
• Maintains full understanding of Security Check Point and Dispatch operations.
• Escorts team members with deposits from various Zoo and Zoombezi Bay departments to Finance.

Administrative Duties:

• Completes and maintains daily duty log, incident reports, worker's compensation documents, first aid documents and any other required paperwork.
• Responsible for maintaining accountability of all issued equipment.
• Always maintains the confidentiality of sensitive information.
• Successfully pass special response team qualification, semi-annually.

Organizational Commitment:

• Constantly strives to further the mission of the organization and avidly supports the Columbus Zoo Family of Parks.
• Implements sustainable practices in daily tasks whenever possible.

Qualifications

Educational Requirements:

• High school diploma or equivalent required.
• Two or Four-year degree in related field or 2 to 4 years of law enforcement, military or relevant experience preferred.

Communication:

• Strong verbal and written communication skills required.

Technical Skills:

• Minimum of 1 year of security or related experience required.
• First aid, CPR, ERT, and AED certification required within 6 months of placement in position.
• Ability to think and act quickly, with good judgment, in all situations, including emergencies.
• Basic computer skills preferred.

Other Requirements:

• Ability to be alert to potentially abnormal conditions.
• Ability to successfully pass a semi-annual Emergency Response Plan test required.
• Ability to successfully pas a special response team (SRT) qualification semi-annually
• Ability to work a flexible schedule including evenings, weekends and holidays required.
• Ability to plan and organize work in an efficient and cost-effective manner and without direct supervision required.
• Ability to provide excellent guest service and adhering to organizational standards
• Ability to develop and maintain cooperative working relationships with all Columbus Zoo Family of Parks (CZFP) team members and contacts regarding company business required.
• Ability to adhere to standard operating procedures including but not limited to safety protocols required.
• Possession of a valid state issued motor vehicle operator's license, and a good driving record required.
• Proof of negative TB screening prior to commencing work and annually thereafter required.
• Ability to adhere to the CZFP drug-free workplace policy including but not limited to pre-employment, random, post-accident, reasonable suspicion, and follow-up treatment required.
• Ability to successfully complete a criminal history background check annually required.