Security Project Installation Technician - Indianapolis, IN

Convergint; Indianapolis (IN); On-site; USD 45,000 - 80,000; Full time

Job summary

Join a dynamic team as a Security Technician in a forward-thinking company that values integrity and growth. In this role, you'll be responsible for installing and servicing security, fire alarm, and building automation systems. With a focus on customer satisfaction, you'll ensure that clients receive top-notch service while working on diverse projects that challenge your technical skills. This is an opportunity to grow your career in a supportive environment that embraces inclusion and encourages everyone to be their best. If you're passionate about delivering results and making a difference, this role is perfect for you.

Benefits

Company Holidays and Paid Time Off

Fun & Laughter Day Off

Medical, Dental & Vision Plan

Life Insurance & Disability Plan

Wellness Program

401K Matching Plan

Colleague Assistance Program

Tuition Reimbursement

Company Vehicle

Corporate Social Responsibility Day

Qualifications

• 5-7 years of relevant experience in security or building automation.
• Ability to read complex blueprints and schematics.

Responsibilities

• Install, program, and service security and building automation systems.
• Consult with engineering personnel to resolve system operation issues.
• Mentor and train less experienced staff.

Skills

Customer Focus

Technical Skills in Building Automation

Mechanical Aptitude

Electrical Aptitude

Ability to Read Blueprints

Ability to Work Under Pressure

Education

College Degree or Trade School

Tools

MS Office (Outlook, Word, Excel)

Job description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Security Technician to join our amazing culture. In this role, you will be responsible for installing, programming, system start-up/check-out, certification, and related customer training on assigned Fire, Security, and/or Building Automation projects including small to large projects that vary in complexity. Also delivers assigned projects effectively and within budgeted cost and time schedules. Acts as key interface for technical support with the customer and maximizes customer satisfaction. May mentor less-experienced staff. As a Security Technician, you are a part of a dynamic team that allows you to grow as Convergint grows.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Security Technician.

What you’ll do with “Our Training and Your Experience”

• Installs, programs, tests, repairs, and services a substantial variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation.
• Reads complex blueprints, schematics, manuals, and other specifications to determine installation requirements.
• Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions.
• Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.
• May provide custom systems integrations, detailed systems upgrade planning and execution, systems audits and consultation, and/or database management and manipulation.
• Consults with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work.
• Performs all work in accordance with Federal, State and local regulations as well as company health and safety policies and procedures.
• May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
• Executes all the technical aspects of multiple projects with varying timelines and budgets.
• Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact.
• Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects.
• Using technical knowledge, skills and experience, mentors and trains less experienced staff.

What You’ll Need

• Exceptional customer focus and ability to regularly work under pressure.
• Strong technical skills and experience related to building automation systems, fire alarm systems, and/or electronic security systems.
• Advanced mechanical and electrical aptitude and ability to read blueprints and drawings.
• Highly proficient computer skills including familiarity with MS Office applications (Outlook, Word, Excel).

Company Benefits and Perks

• Company Holidays and Paid Time Off
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Company Vehicle
• Competitive salary and compensation plan
• Corporate Social Responsibility Day

Requirements:

Education: College degree, trade school or equivalent experience

Minimum Experience: 5-7 years relevant

Preferred Experience: (but not required):

• Experience in 1 or more of the following industries: electronic, fire alarm & life safety, and/or building automation

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.