Security Professional - Retail Patrol

AECOM; Kalamazoo (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading security services company as a Security Professional in Kalamazoo, MI. You will play a crucial role in safeguarding retail environments by monitoring assigned areas, ensuring safety, and providing excellent customer service. This full-time position offers a supportive team culture and various employee perks including medical and vision coverage.

Benefits

Health insurance

401k plans

Paid training programs

Employee discounts

Qualifications

• Must be at least 18 years of age.
• Possess a valid driver's license for driving positions.
• Background check and drug screening required.

Responsibilities

• Monitor and patrol assigned areas to deter security-related incidents.
• Provide customer service and respond to emergencies.
• Document and report incidents as per site protocols.

Skills

Customer Service

Problem Solving

Communication

Education

High School Diploma or equivalent

Job description

Allied Universal, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a **Security Professional - Retail Patrol** in **Kalamazoo, MI** , you will serve and safeguard clients in a range of industries such as Retail/Malls and more .

As an unarmed patrol officer in a retail or mall location, you will monitor and patrol assigned areas, helping to deter security-related incidents through your visible presence. You will conduct routine patrols, interact with visitors and staff, and provide outstanding customer service and communication. Our team values agility, reliability, and innovation, and we foster a caring culture that puts people first. You will work collaboratively with others and always act with integrity while supporting a secure environment for all.

**Position Type: Full Time**

**Pay Rate: $16.00 / Hour**

**Job Schedule:**

**Day** **Time**

Mon06:00 AM - 02:45 PM

Tue06:00 AM - 02:45 PM

Wed06:00 AM - 02:45 PM

Thur06:00 AM - 02:45 PM

**Responsibilities:**

+ Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies, and responding to emergency situations as needed.

+ Respond to incidents and critical situations in a calm, problem-solving manner.

+ Conduct regular and random patrols throughout the retail location and its perimeter, observing for unusual activity and helping to deter unwanted behavior.

+ Maintain a visible presence to help to deter theft and other unwanted activities within the retail environment.

+ Document and report any incidents or suspicious activities according to site protocols.

+ Assist with access control and monitor entry and exit points as required by site procedures.

**Minimum Requirements:**

+ Be at least 18 years of age for unarmed roles; 21 plus years of age for armed roles.

+ Possess a high school diploma or equivalent, or 5 years of verifiable experience.

+ As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.

+ Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

+ As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

+ Licensing requirements are subject to state and or local laws and regulations and may be required prior to employment.

+ A valid driver’s license will be required for driving positions only.

+ Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

**Perks and Benefits:**

+ Health insurance and 401k plans for full-time positions

+ Schedules that fit with your personal life goals

+ Ongoing paid training programs and career growth opportunities

+ Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more...

**Allied Universal is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com .

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

**Allied Universal is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com .

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

**Job ID:** 2025-1385903

**Location:** United States-Michigan-Kalamazoo

**Job Category:** Security Officer