Security Professional - Front Desk

Allied Universal; Atlanta (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

Allied Universal is seeking a dedicated Security Professional - Front Desk in Atlanta, GA. In this full-time role, you will ensure a secure environment and provide exceptional customer service. Take advantage of flexible scheduling, comprehensive benefits, and career growth opportunities in a dynamic workplace.

Benefits

Medical, dental, and vision coverage

Life insurance

Retirement plans

Employee assistance programs

Company discounts

Qualifications

• Preferred access control or badge experience.
• Desire to gain experience and grow within the company.

Responsibilities

• Provide customer service by carrying out security-related procedures at the front desk.
• Monitor access to the location, verifying identification of individuals.
• Respond to incidents following established protocols.

Skills

Customer service

Reliability

Adaptability

Education

High school diploma or equivalent

Job description

Allied Universal, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Professional - Front Desk in Atlanta, GA, you will serve and safeguard clients in a range of industries such as Government and more .

As a Front Desk Security Officer in a government location, you will be the first point of contact for visitors and staff, helping to create a welcoming and secure environment. Your responsibilities will include monitoring access, verifying credentials, and assisting with security-related inquiries, all while delivering outstanding customer service. You will play a key role in helping to deter incidents through your presence and professionalism. Join a team that values integrity, teamwork, and innovation, and make a meaningful impact every day by putting people first.

Position Type: Full Time

Pay Rate: $21.12 / Hour

Job Schedule:

Day	Time
Tue	01:00 PM - 09:00 PM
Wed	01:00 PM - 09:00 PM
Thur	01:00 PM - 09:00 PM
Fri	01:00 PM - 09:00 PM

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to visitors and staff by carrying out security-related procedures and site-specific policies at the front desk.
• Monitor access to the location, verifying identification and credentials of individuals entering the premises.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Maintain detailed logs and reports of daily activities and any security-related incidents.
• Assist with emergency response activities as appropriate, including communicating with relevant personnel and first responders.
• Answer questions and provide information to visitors and employees regarding building policies and procedures.
• Observe and report any unusual activity or potential security-related concerns to the appropriate authorities.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Access control or badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21 or older for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.