Security Patrol & Safety Lead — Day Shift

Securitas Security Services USA, Inc.; Framingham (MA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with employer match

Paid time off, paid training, uniforms

Company-paid life insurance

Employee Assistance Program (EAP)

Wellness programs

Employee discounts

Job summary

Securitas Security Services USA, Inc. is seeking a Security Officer in Westborough, MA with a Mon–Fri 6:00 AM–2:00 PM schedule.

You will maintain a safe environment by monitoring premises, enforcing policies, and responding to incidents with strong attention to detail and outstanding customer service. Responsibilities include surveillance, access control, emergency response, incident reporting, and collaboration with teammates and emergency responders.

Qualifications

• Strong observational and problem-solving skills.
• Ability to remain calm and professional under pressure.
• Excellent communication and interpersonal skills.
• Commitment to ethical practices and safety protocols.
• Basic to intermediate computer skills.

Responsibilities

• Surveillance: Monitor security cameras and conduct regular patrols to identify suspicious activity, safety hazards, or unauthorized access.
• Access Control: Verify identification, issue visitor passes, and ensure only authorized individuals enter the premises.
• Emergency Response: Respond promptly to alarms, incidents, and emergencies, including medical situations or security threats.
• Incident Reporting: Accurately document and report all incidents, observations, and security concerns.
• Patrolling: Perform routine foot patrols of the facility, including entrances, exits, and surrounding areas.
• Customer Service: Provide assistance, directions, and support to employees and visitors in a professional manner.
• Safety Inspections: Identify and report potential safety risks, including fire hazards or unsafe conditions.
• Conflict Resolution: Address minor disturbances calmly and professionally to maintain order.
• Collaboration: Work with team members, site management, and emergency responders when necessary.

Skills

Observational skills

Problem solving

Communication skills

Ethical practices

Computer literacy

Education

High school diploma, GED, or equivalent

Job description

Securitas Security Services USA, Inc. is seeking a Security Officer in Westborough, MA with a Mon–Fri 6:00 AM–2:00 PM schedule.

You will maintain a safe environment by monitoring premises, enforcing policies, and responding to incidents with strong attention to detail and outstanding customer service. Responsibilities include surveillance, access control, emergency response, incident reporting, and collaboration with teammates and emergency responders.