Security Patrol & Customer Service Pro - Full-Time

Securitas Security Services USA, Inc.; Mason City (IA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision & 401K Options

Life, AD&D, & Disability Insurance

Telemedicine

Paid Time Off

Free Uniforms

Paid Training

Paid Weekly

Employee Assistance Program

DailyPay

Discounts on childcare, pet care, etc.

Job summary

Securitas Security Services USA, Inc. is seeking a Security Officer for a full-time role at the Forest City, IA location.

The position involves maintaining a safe environment by monitoring premises, enforcing client site regulations, and performing patrols with professional conduct. The ideal candidate demonstrates strong customer service, leadership, and the ability to work independently under pressure, with attention to detail and reliable judgment in emergencies.

Qualifications

• 18 years of age or older.
• High School Diploma or GED required.
• Excellent customer service and team leadership skills.
• Must be able to work independently.
• Must be able to remain calm and professional during stressful situations.
• Must have great attention to detail and remain vigilant throughout shift.
• Must be able to respond to emergencies with rapid / effective judgment.
• All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

Responsibilities

• Monitor premises and enforce regulations for client sites pertaining to personnel, visitors, and area.
• Carry out post orders, patrol rounds, and provide customer service to employees and guests.
• Identify and report safety issues or suspicious activity.
• Utilize security technology devices during shift and conduct property tours.
• Respond to emergencies with appropriate escalation as needed.

Skills

Customer service

Team leadership

Independence

Attention to detail

Calm under pressure

Professional demeanor

Emergency response

Communication

Education

High School Diploma or GED

Job description

Securitas Security Services USA, Inc. is seeking a Security Officer for a full-time role at the Forest City, IA location.

The position involves maintaining a safe environment by monitoring premises, enforcing client site regulations, and performing patrols with professional conduct. The ideal candidate demonstrates strong customer service, leadership, and the ability to work independently under pressure, with attention to detail and reliable judgment in emergencies.