Security Overnight

FirstService Residential; Town of Florida (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical plans

Dental coverage

Vision coverage

401(k) with company match

Job summary

FirstService Residential in New York is seeking a Security professional to greet residents, guests, and service providers, monitor access, and maintain daily logs while ensuring safety across the property.

The role requires strong customer service, clear communication, and the ability to respond to emergencies; a high school diploma is required with 2–3 years of similar experience preferred. The position is full-time with benefits and a daytime/overnight schedule.

Qualifications

• Customer service background is required.
• 2–3 years of business experience in a similar role preferred.
• Strong communication and service orientation are essential.

Responsibilities

• Greet residents, guests, and service providers and register them.
• Operate Electronic Security Control Systems and Emergency Response Systems.
• Monitor access to the building and maintain daily logs and records.
• Respond to emergencies in a timely manner and ensure safety across the property.
• Follow safety procedures and support on-site security operations.

Skills

Customer service

Communication

Time management

Education

High school diploma or equivalent

Tools

Electronic Security Control Systems

Job description

Description

Position Summary:

Security ensures the highest possible level of service is being offered to residents, guests, and service providers. Security is responsible for meeting, greeting, and registering guests and residents, as well as maintaining the safety of the property. Security accuratelymaintains daily logs, records, and forms. They must be able to understand and react to emergency situations and operate electronic security control systems. Security reports to the Security Supervisor.

Schedule:

Monday to Friday 11:00 PM - 7:00 AM

Compensation:

$22.00 per hour

Essential Job Responsibilities:

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors and operates Electronic Security Control Systems and Emergency Response Systems.
• Responds to emergency situations in a timely manner.
• Monitors and controls access to the building.
• Accurately maintains daily logs, records and forms.
• Maintains a safe and secure environment throughout the building/property.
• Follows safety procedures and maintains a safe work environment.
• Works shifts that are subject to change based on property needs.
• Needs to read and understand The Continental Employee Handbook/Security Standard Operating Procedures.

Other Job Related Responsibilities:

• Attends Security / Front Desk staff meetings
• May be assigned other duties by the on-site Community Association Manager.

Education/Training:

High school diploma or equivalency required. College level courses in business or hospitality preferred.

Experience/Knowledge:

Must possess strong customer service background. Two (2) to three (3) years of business experience in similar position preferred.

Computer literacy:

Command of information system hardware/software is required. Effective written and verbal communication skills. Multiple language fluency is desirable. Strong customer service, communication, and interpersonal skills required.

Special Requirements:

• Ability to lift 30 – 50 lbs;
• Work in an upright, standing, or sitting position for long periods of time;
• Handle, grasp, and lift objects and packages;
• Reach with hands and arms;
• Communicate, receive, and exchange ideas and information by means of the spoken and written word;
• Ability to quickly and easily navigate the building/property as required to meet the job functions;
• Complete all required forms;
• Ability to work extended hours and weekends based on building requirements;
• Ability to respond to emergencies and callouts in a timely manner;
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What We Offer:

As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

DISCLAIMER:

This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. If you require a reasonable accommodation to perform any of your job duties, you should contact Human Resources.

Automated Employment Decision Tool (AEDT) Usage:

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed:

The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations:

Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT - NYC Local Law 144:

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.