Security Operations Technician

Epic; Thornton (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

Epic is seeking a Security Operations Technician to join their SOC team in Madison, WI. This role emphasizes securing Epic's SaaS infrastructure for major healthcare organizations, requiring skills in security tools and log analysis. Candidates will have opportunities for relocation assistance, comprehensive benefits, and a commitment to diversity, equity, and inclusion.

Benefits

Comprehensive benefits

Merit-based compensation

Annual raises and bonuses

Stock grants

Financial relocation assistance

Qualifications

• Familiarity with firewalls, IDS/IPS, VPNs, application whitelisting, DLP.
• Availability for 1st, 2nd, or 3rd shifts.
• COVID-19 vaccination required.

Responsibilities

• Identifying security events and coordinating investigations.
• Maintaining confidentiality and following policies.
• Escalating security incidents and ensuring compliance.

Skills

Familiarity with security tools and processes

Scripting skills (PowerShell)

Log analysis and monitoring

Education

Relevant security certifications (GSEC, SSCP, ECSA, Security+)

Job description

Join to apply for the Security Operations Technician role at Epic.

This position is based on our campus in Madison, WI, and requires relocation to the area. We offer financial relocation assistance.

As a Security Operations Technician with Epic Hosting, you will be part of a SOC team that secures Epic's SaaS infrastructure for major healthcare organizations. Your responsibilities include identifying security events, coordinating investigations, and implementing process improvements. You will stay updated on emerging security threats and contribute to security solutions. Learn more about the team at https://careers.epic.com/Jobs/Hosting.

Epic is located just outside Madison, Wisconsin, a vibrant city known for its tech talent growth, quality of life, and cultural amenities. Madison offers a green, active environment with numerous accolades for its livability.

Epic’s campus features a unique, themed environment designed to enhance productivity, with affordable, high-quality meals and opportunities for global travel after five years. We provide comprehensive benefits, merit-based compensation, annual raises, bonuses, and stock grants. Our commitment to diversity, equity, and inclusion is integral to our mission. See our non-discrimination statement at https://careers.epic.com/EEO.

Qualifications include familiarity with security tools and processes such as firewalls, IDS/IPS, VPNs, application whitelisting, and DLP; experience with log analysis, monitoring, and security operations; relevant security certifications (e.g., GSEC, SSCP, ECSA, Security+); scripting skills (PowerShell); and knowledge of access management, Active Directory, SIEM, MFA, and ITIL tools. Relocation assistance is provided, and applicants must be eligible to work in the U.S. without visa sponsorship. Availability for 1st, 2nd, or 3rd shifts and COVID-19 vaccination are required.

Responsibilities include maintaining confidentiality, following policies, escalating security incidents, and ensuring compliance with security procedures.

Position Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Computer Networking, Security, IT Services

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