Security Operations Technician

Epic; Reading (Berks County); On-site; USD 60,000 - 80,000; Full time

Job summary

Epic is seeking a Security Operations Technician to join our SOC team in Madison, WI. This role focuses on securing our SaaS infrastructure for healthcare organizations, involving incident management and security monitoring. Candidates should have relevant certifications and be willing to relocate. Competitive benefits and a unique campus environment await.

Benefits

Financial relocation assistance

Comprehensive benefits

Merit-based compensation

Opportunities for global travel

Qualifications

• Entry-level position requiring strong knowledge of security operations.
• Experience with firewalls and IDS/IPS systems is essential.
• Security certifications are a must for consideration.

Responsibilities

• Identify security events and coordinate investigations.
• Implement process improvements for security protocols.
• Ensure all security responsibilities are met in compliance with policies.

Skills

Firewalls

IDS/IPS

VPNs

Application whitelisting

DLP

Log analysis

Monitoring

Security operations

Scripting (PowerShell)

Access management

Active Directory

Physical security

Familiarity with SIEM

MFA

ITIL tools

Education

Security certifications (GSEC, SSCP, ECSA, Security+)

Job description

Join to apply for the Security Operations Technician role at Epic.

Note: This position is based on our campus in Madison, WI, and requires relocation. We provide financial relocation assistance.

As a Security Operations Technician with Epic Hosting, you will be part of a SOC team that secures Epic's SaaS infrastructure for major healthcare organizations. Your responsibilities include identifying security events, coordinating investigations, and implementing process improvements. You will stay updated on emerging threats and recommend security solutions. Learn more at Epic Careers.

Live affordably in Madison, WI, a city known for its tech talent, green initiatives, and quality of life. Epic offers a unique campus environment, comprehensive benefits, merit-based compensation, and opportunities for global travel after five years.

Responsibilities include:

• Following security policies and procedures
• Escalating potential security incidents
• Ensuring security responsibilities are met

Qualifications:

• Experience with firewalls, IDS/IPS, VPNs, application whitelisting, DLP
• Knowledge of log analysis, monitoring, and security operations
• Security certifications (GSEC, SSCP, ECSA, Security+)
• Scripting skills (PowerShell)
• Experience with access management, Active Directory, physical security (a plus)
• Familiarity with SIEM, MFA, ITIL tools
• Relocation to Madison, WI (reimbursed)
• Eligibility to work in the U.S.
• Availability for shift work
• COVID-19 vaccination required

Join the Hosting team to ensure the confidentiality, integrity, and availability of Epic Hosting by following policies, escalating incidents, and meeting security responsibilities.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Networking, Security, IT Services

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