Security Operations Technician

Epic; Middletown (RI); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading healthcare technology company as a Security Operations Technician. You'll work in a vibrant environment, responsible for securing SaaS infrastructure while gaining essential experience in a dynamic security setting. Enjoy comprehensive benefits and financial relocation assistance.

Benefits

Comprehensive benefits

Merit-based compensation

Annual raises

Bonuses

Stock grants

Financial relocation assistance

Opportunities for global travel

Qualifications

• Familiarity with security tools and concepts.
• Willingness to relocate to Madison, WI, with eligibility to work without sponsorship.
• Availability for shifts and COVID-19 vaccination required.

Responsibilities

• Identify security events and coordinate investigations.
• Ensure confidentiality, integrity, and availability of Epic Hosting.
• Follow policies, escalate incidents, and meet security obligations.

Skills

Firewalls

IDS/IPS

VPNs

Log analysis

SIEM

Scripting (PowerShell)

Access management

Active Directory

ITIL

Education

Security certifications (GSEC, SSCP, ECSA, Security+)

Job description

Join to apply for the Security Operations Technician role at Epic.

This position is based on our campus in Madison, WI, and requires relocation to the area. We offer financial relocation assistance.

As a Security Operations Technician with Epic Hosting, you will be part of a SOC team that secures Epic's SaaS infrastructure for major healthcare organizations. Your responsibilities include identifying security events, coordinating investigations, and implementing process improvements. Staying updated on emerging threats and suggesting security solutions are also key parts of your role. Learn more about the team at https://careers.epic.com/Jobs/Hosting.

Madison, WI, is a vibrant city known for its tech talent, green spaces, and quality of life. Epic's campus offers a unique work environment with excellent amenities, meals, and opportunities for global travel after five years.

We provide comprehensive benefits, merit-based compensation, annual raises, bonuses, and stock grants. Our commitment to diversity, equity, and inclusion is integral to our mission. See our full non-discrimination statement at https://careers.epic.com/EEO.

Required qualifications include familiarity with security tools and concepts such as firewalls, IDS/IPS, VPNs, log analysis, and SIEM. Security certifications like GSEC, SSCP, ECSA, or Security+ are advantageous. Knowledge of scripting (e.g., PowerShell), access management, Active Directory, and ITIL tools is beneficial. Candidates must be willing to relocate to Madison, WI (reimbursed), and be eligible to work in the U.S. without visa sponsorship. Availability for shifts (1st, 2nd, or 3rd) and COVID-19 vaccination are also required.

Responsibilities include ensuring the confidentiality, integrity, and availability of Epic Hosting, following policies, escalating incidents, and meeting security obligations.

Position Details

• Entry level
• Full-time
• Information Technology

This opportunity is ideal for those eager to grow in a dynamic security environment at a leading tech healthcare company.