Security Operations Technician

Epic; Akron (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

Epic is seeking a Security Operations Technician to join their team, focusing on securing SaaS infrastructure for healthcare organizations. This role involves identifying security events and implementing effective solutions in a collaborative environment. Applicants should have familiarity with security tools and certifications. Relocation assistance is available for those from other locations.

Benefits

Financial relocation assistance

Comprehensive benefits

Annual raises and bonuses

Stock grants

Flexible shifts

Qualifications

• Familiarity with enterprise firewalls, VPNs, and SIEM.
• Experience in a Security Operations Center is preferred.
• Security certifications like GSEC, SSCP, or Security+ are beneficial.

Responsibilities

• Identify and respond to security events across teams.
• Propose long-term solutions for security improvements.
• Follow security policies and escalate incidents as necessary.

Skills

Enterprise firewalls

Intrusion detection/prevention

VPNs

Application whitelisting

Data loss prevention

Log analysis

Monitoring

System/network auditing

Scripting languages

Access management

Active Directory

SIEM

MFA

ITIL tools

Education

Associate's degree in Information Technology

Job description

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Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

As a Security Operations Technician with Epic Hosting, you will be part of a SOC team that secures Epic's SaaS infrastructure for some of the largest healthcare organizations in the country. You’ll identify security events in the environment and coordinate investigation and response across multiple teams. You will use your ability to think critically to determine long-term process improvements rather than quick temporary solutions. You'll also stay abreast of emerging security threats to recommend and implement new information security related solutions. Learn more about the team at https://careers.epic.com/Jobs/Hosting.

Live affordably in a city known for its rising tech talent.

Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor).

More than just important work.

Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. All meals are restaurant-quality but cost only a few dollars, and they’re prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you’ll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica.

We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Please see our full non-discrimination statement at https://careers.epic.com/EEO.

Required qualifications include familiarity with enterprise firewalls, intrusion detection/prevention, VPNs, application whitelisting, data loss prevention, log analysis, monitoring, system/network auditing, and experience working in a security operations center. Security certifications such as GSEC, SSCP, ECSA, or Security+ are a plus. Knowledge of scripting languages like PowerShell, access management, Active Directory, SIEM, MFA, and ITIL tools are beneficial. Relocation to Madison, WI (reimbursed), eligibility to work in the U.S. without visa sponsorship, availability for various shifts, and COVID-19 vaccination are also required.

As a member of the Hosting team at Epic, your responsibilities include following policies and procedures, escalating potential security incidents, and meeting all security responsibilities outlined in policies and procedures.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Computer Networking, Computer and Network Security, and Information Technology & Services