Security Operations Supervisor (SOS)

FCS Security Services, Inc.; Beaver Dam (WI); On-site; USD 50,000 - 70,000; Full time

Job summary

FCS Security Services, Inc. is seeking a Security Operations Supervisor (SOS) for their new site in Beaver Dam, Wisconsin. This leadership role will oversee operations, set high standards, and develop a high-performing security team.

The SOS is responsible for daily supervision, providing operational reports, and ensuring compliance with security protocols. Ideal candidates will demonstrate integrity, accountability, and excellence while fostering a culture of teamwork.

Qualifications

• Experience in a supervisory role within a security environment.
• Ability to foster a high-performance culture.
• Strong communication and leadership skills.

Responsibilities

• Oversee daily operations and provide leadership.
• Track and report shift updates and incidents.
• Implement strategies for team engagement and motivation.

Skills

Leadership

Operational Reporting

Crisis Management

Team Development

Communication

Job description

Join Us From the Ground Up

We're launching an exciting new site in Beaver Dam, and this is your opportunity to step into a key leadership role from day one. As a Security Operations Supervisor (SOS), you won't just oversee operations—you'll help build the culture, set the standard, and shape the success of the entire team.

At First Coast Security, we believe in integrity, accountability, teamwork, and excellence. We're looking for a leader who is ready to bring those values to life while developing a high-performing security team in a dynamic, mission-critical environment.

Overview

The Security Operations Supervisor (SOS) plays a vital role in ensuring the daily supervision at the Data Center. The SOS is responsible for overseeing tasks and activities, as directed by the site Security Operations Manager (SOM).

Key Responsibilities

• Foster a culture of excellence in security, leading by example and setting high standards
• Provide operational reports to site security management as requested or on a routine basis
• Track and report daily and weekly shift updates, including significant events, team meetings, and training completed
• Lead and support the security team during operations, incident escalation, and response
• Ensure all security posts are manned according to global standards
• Provide support and relief to posts as needed
• Oversee vendor Post Orders (POs) and ensure compliance with client requirements
• Report, elevate, and manage incidents, emergencies, and site issues in accordance with client global standards
• Collaborate with the site Training Coordinator (TC) and SOM to provide up-to-date initiatives based on training needs analysis
• Oversee documented shift handover processes for operational effectiveness
• Act as a liaison between site security management and the data center security team when required
• Ensure uniformed security personnel adhere to global standards
• Identify opportunities for improvement and implement changes to enhance security operations
• Provide feedback and coaching to security personnel to enhance performance
• Develop and implement strategies to improve staff engagement and motivation
• Complete other tasks, projects, and administrative duties as assigned by the SOM or Client