Security Operations Supervisor

Convergint; San Antonio (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Company Holidays

Paid Time Off 13 days a year

Medical, Dental & Vision Plan

Life insurance & Disability Plan

Wellness Program

401K Matching

Employee Assistance Program

Tuition reimbursement

Competitive salary

Vehicle reimbursement plan

CSR Day

Cell phone reimbursement

Paid parental leave

Job summary

Convergint is seeking a full-time Security Operations Supervisor in San Antonio, TX to lead security system projects and ensure client satisfaction. You will oversee projects, coordinate resources, and mentor staff while partnering with Operations to deliver on time and within budget.

The role requires 3–5 years of relevant experience and familiarity with Lenel, Software House, DMP, and other security platforms. Convergint offers an empowering culture and comprehensive benefits.

Qualifications

• Bachelor’s degree or trade school or equivalent experience.
• Minimum 3–5 years relevant experience in security or project roles.
• Experience in electronic, life safety, building automation, or healthcare is a plus.

Responsibilities

• Maximize customer satisfaction by effectively executing projects.
• Manage resources, costs and customer satisfaction for project delivery.
• Assist the Operations Manager and oversee Project Managers/ Coordinators.
• Perform other duties as required.

Skills

Customer Focus

Leadership

Financial Analysis

MS Office Proficiency

Team Leadership

Education

College degree or trade school

Tools

Lenel

Software House

DMP

Bosch

Brivo

AXIS

Hanwha

Milestone

Genetec

Gallagher

Job description

Build a career where values meet worldwide opportunity. Job Description: Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture. As a Security Operations Supervisor, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Operations Supervisor.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you'll do with "Our Training and Your Experience"

• Responsible for maximizing customer satisfaction by effectively executing all assigned projects.
• Responsible for the effective management of resources, costs and customer satisfaction for effective project completion and delivery.
• Assists the Operations Manager and oversees Project Managers and/or Coordinators in all aspects of the project.
• Performs other duties and responsibilities as requested or required.

What You'll Need

• Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.
• Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Security Operations Department.
• Strong financial analytical skills including cost control.
• Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.
• Strong team leadership, team building and facilitation skills.

Company Benefits

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

Requirements

• Education: College degree, trade school or equivalent experience
• Minimum Experience: 3-5 years relevant
• Preferred Experience: (but not required): Engineering, Field, or project management
• Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare
• Previous project manager Experience
• Experience with Lenel, Software House, DMP, Bosch, Brivo, AXIS, Hanwha, Milestone, Genetec & Gallagher.

Convergint is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.