Security Operations Supervisor

Meredith Corporation; New York (NY); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

401K with company match

Paid time off and holidays

Job summary

People Inc. is seeking a Security Operations Supervisor to oversee front-desk security, coordinate coverage, and support event security and incident response. The role is based in New York and requires a hands-on, professional security presence with leadership experience.

Responsibilities include coordinating with in-house and contracted security staff, working with GSOC, and ensuring effective security procedures during events and emergencies. In-office role with strong interaction across teams.

Qualifications

• Minimum of five years of sworn law enforcement experience.
• Experience de-escalating, handling emergencies, and making decisions under pressure.
• Experience directing personnel or coordinating operations during assignments, incidents, or events.

Responsibilities

• Oversee daily front-desk security operations and guest services, coordinate coverage, and manage visitor access.
• Oversee on-site security for internal meetings and events; brief staff and coordinate with GSOC and partners.
• Respond to incidents and emergencies; maintain communications with GSOC and prepare incident reports.

Skills

Leadership experience

De-escalation

Emergency response

Public interaction

Communication skills

Front desk security

Education

Bachelor's degree in criminal justice or related field

Tools

Access control

CCTV

Visitor management

Incident reporting

Microsoft Office

Job description

Job Title: Security Operations Supervisor

Job Description

About The Position | Major Goals and Objectives and Location Requirements

People Inc. is seeking an experienced former law enforcement professional to serve as Security Operations Supervisor, to oversee front-desk security operations and provide hands‑on support for event security and incident response. Reporting to the Manager, Security Operations, this position is primarily stationed at the ground‑floor front desk and combines a professional, welcoming presence with the judgment and experience needed to protect employees, executives, and visitors. The Supervisor works alongside in-house and contracted security personnel, coordinates front‑of‑house coverage, and provides operational direction during events and emergencies. The role works closely with the GSOC, reception, Facilities, and event organizers to maintain effective communication and consistent security procedures.

Schedule Requirements: Full In-Office

Full In-Office
In-office Expectations: This position is a fully in-office role due to the nature of the work being done.

About The Team | The Team and/or Brand

The Security team at People Inc. is responsible for ensuring the safety and security of employees, facilities, and assets across all office site locations. The team partners closely with contracted security staff, reception, facilities, event teams, and law enforcement agencies to deliver a consistent and resilient security program.

About The Position’s Contributions: Accountabilities, Actions, and Expected Measurable Results

Front Desk Security and Guest Services

Oversee daily front-desk security operations, coordinate post coverage, provide operational direction to assigned security personnel, and ensure visitor access procedures and service standards are consistently followed. Greet and assist employees, executives, visitors, vendors, and delivery personnel in a professional and courteous manner. Verify visitor identities, appointments, and access authorization. Maintain awareness of lobby and entrance activity; identify and address unauthorized access, suspicious activity, disruptive behavior, and other security concerns. Use sound judgment and de-escalation techniques to manage difficult interactions and respond appropriately to potential threats. Support routine visitor badging and temporary access needs in accordance with established procedures, and coordinate credential issues with designated security personnel. Coordinate front-desk, turnstile, and reception coverage, ensuring appropriate relief when responding to incidents or supporting events.

Event Security Oversight

Assist with security planning and oversee on-site security operations for internal meetings, executive events, and third-party events. Coordinate event security staffing and post assignments; brief personnel on event details, expected attendees, access procedures, relevant security concerns, and escalation protocols. Oversee event entry procedures, guest check-in, and visitor flow; coordinate with event organizers, vendors, the GSOC, and public safety personnel as needed.

Incident Response and GSOC Coordination

Respond to security incidents, medical emergencies, workplace violence concerns, and evacuations; provide initial direction to security personnel until relieved by Security Management or public safety responders. Maintain communication with the GSOC during incidents and events, ensuring timely escalation, required notifications, and coordination of responding resources. Prepare accurate incident reports and operational records, communicate concerns to Security Management, and assist with follow‑up and after‑action reviews.

The Role’s Minimum Qualifications and Job Requirements

Education

College degree in criminal justice, security management, or a related field.

Required Qualifications: Law Enforcement and Leadership Experience

Minimum of five years of sworn law enforcement experience, including substantial field response, public interaction, and management of difficult or unpredictable situations. Demonstrated experience in de-escalation, emergency response, and making sound decisions under pressure. Experience directing personnel or coordinating operations during routine assignments, incidents, or special events.

Licenses and Certifications

Must be authorized to carry a firearm in the performance of assigned security duties and maintain all required licenses, certifications, and qualifications. Ability to obtain and maintain required First Aid, CPR, AED, and applicable FDNY certifications.

Professional Skills and Operational Requirements

Ability and willingness to work primarily at the front desk in a hands‑on security and guest‑facing role. Professional demeanor and strong customer‑service, verbal, and written communication skills, including the ability to interact effectively with senior executives and the public. Working knowledge of access control, CCTV, visitor management, and incident reporting systems; proficiency with Microsoft Office. Ability to work independently, follow established procedures, and coordinate effectively with other security personnel and departments. Ability to perform the essential duties of the position, including patrols and periods of standing or walking, with or without reasonable accommodation. Successful completion of required pre‑employment screening.

Preferred Qualifications

Experience in corporate security, executive‑facing environments, or event security operations. Experience coordinating in‑house and contracted security personnel and working with a GSOC or command center.

The responsibilities described above are intended to describe the general nature and level of work performed in this position and are not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Additional responsibilities may be assigned by Security Management based on business and operational needs.

Equal Employment Opportunity Statement

It is the policy of People Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing [e-mail]. The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees

Pay Range

Hourly: New York: $35.00 - $40.00

Benefits and Compensation

• Other compensation may include annual bonuses, and short- and long-term incentives.
• In addition, People Inc. provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with People Inc. and your work location.
• We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.

About People Inc.

People Inc. is America’s largest digital and print publisher. Our 40+ iconic and fast-growing brands harness the best intent‑driven content, the fastest sites, and the fewest ads to help nearly 200 million people every month, including 95 percent of US women, make decisions, take action, and find inspiration. People Inc. brands include PEOPLE, Better Homes & Gardens, Verywell, FOOD & WINE, The Spruce, Allrecipes, Byrdie, REAL SIMPLE, Investopedia, Southern Living and more.