Security Operations Specialist I - RMOC

Charter Communications; St. Louis (MO); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Security Operation Specialist I to enhance situational awareness and coordinate security incidents. This exciting role involves operating security systems, conducting surveillance, and collaborating with law enforcement and internal teams. Ideal candidates will have strong analytical skills and the ability to manage multiple priorities effectively. Join a dynamic environment where your contributions will help ensure safety and security across the organization. If you're proactive and detail-oriented, this opportunity is perfect for you.

Qualifications

• 3+ years in military, law enforcement, or security operations.
• Ability to manage multiple priorities under stress.

Responsibilities

• Monitor security systems and conduct real-time surveillance.
• Investigate security threats and document actions in case management.

Skills

Self-motivated

Analytical skills

Problem-solving abilities

Effective communication

Research skills

Ability to work independently

Detail-oriented

Education

Associate's degree

Bachelor's degree (preferred)

Tools

Microsoft Office

GIS systems

Open-source search engines

Job description

JOB SUMMARY

The Security Operation Specialist I - RMOC position is responsible for maintaining situational awareness, gathering information from internal and external sources, coordinating incidents with security leaders and intelligence analysts, and disseminating information for priority matters. This role interacts with customers, law enforcement, external parties, and employees at all levels of the organization.

MAJOR DUTIES AND RESPONSIBILITIES

1. Support efforts to improve the customer experience.
2. Initiate incident management under the authority of Corporate Security.
3. Operate and monitor security systems such as CCTV, alarms, and access control systems.
4. Conduct real-time surveillance to identify and respond to potential threats.
5. Assess baselines to detect, deter, and respond to anomalies.
6. Investigate security threats and deploy mitigation strategies.
7. Document actions and information in case management systems.
8. Support security personnel with research and information gathering.
9. Prepare and distribute security reports as requested by security leaders.
10. Maintain situational awareness by monitoring internal and external sources.
11. Support security events by monitoring access control and surveillance systems and investigating alarms and incidents.
12. Participate in special projects supporting RMOC and Corporate Physical Security.
13. Perform additional duties as assigned.

REQUIRED QUALIFICATIONS

Skills, Abilities, and Knowledge

1. Self-motivated and proactive in addressing issues.
2. Ability to learn and operate corporate physical security technology.
3. Manage multiple priorities effectively under stress and tight deadlines.
4. Strong research and analytical skills.
5. Effective information management and documentation skills.
6. Problem-solving abilities.
7. Ability to work independently and collaboratively.
8. Excellent written and verbal communication skills, capable of preparing reports and presenting incident details clearly.
9. Proficiency in Microsoft Office, GIS systems, and open-source search engines.
10. Knowledge of computer hardware and software.
11. Detail-oriented with the ability to multitask in stressful situations.

Required Education

Associate's degree or equivalent experience.

Work Experience

3+ years in military, law enforcement, or security operations center roles or equivalent experience.

PREFERRED QUALIFICATIONS

Skills, Abilities, and Knowledge

Proficiency in monitoring open sources for events impacting company operations.

Education

Bachelor's degree or equivalent experience preferred.

WORKING CONDITIONS

Office environment; ability to work nights, weekends, and holidays as needed.

#LI-LYR

GSE307 2025-49467 2025

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