Security Operations Scheduler & On-Call Lead

Amentum; Springfield, Northern (VA, KY); Hybrid; USD 76,000 - 103,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Retirement benefits (401(k) matching)

Paid time off and holidays

Educational reimbursement

Parental leave

Employee stock purchase plan

Tax-saving options

Disability and life insurance

Pet insurance

Job summary

Amentum is seeking an Operations Scheduling Specialist to join our Springfield, VA-based Operations team. The role emphasizes operational coordination, personnel scheduling, and logistical support for a critical physical security mission.

The position is full-time, primarily 6:00 AM to 3:00 PM, Monday through Friday, with occasional evenings, weekends, and on-call coverage to support 24/7 operations. Strong analytical, organizational, and communication skills are essential.

Qualifications

• U.S. Citizen with an active TS/SCI security clearance with polygraph, and the ability to maintain the required security clearance throughout employment.
• High school diploma or equivalent required.
• Experience scheduling personnel or coordinating staffing resources to meet operational requirements.
• Excellent customer service, verbal communication, and written communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and web-based applications.
• Ability to remain seated for extended periods (up to 8 hours).

Responsibilities

• Lead by example and enforce compliance with customer and company policies, procedures, and work standards.
• Develop and maintain scheduling processes and business rhythms to review, analyze, and organize shift requests to ensure contract coverage requirements are met.
• Coordinate with training and operations management to identify performance trends and training needs.
• Provide on-site operational leadership during assigned on-call shifts and in the absence of management staff.
• Maintain systems for tracking, securing, storing, and maintaining radio equipment.
• Build and maintain effective working relationships with internal and external stakeholders at all organizational levels.
• Foster a positive, collaborative team environment while mentoring and supporting team members.
• Prepare accurate, detailed, and timely operational reports.
• Enforce workplace security policies, procedures, and uniform standards.
• Deliver exceptional customer service and continuously seek opportunities to improve operational quality and efficiency.
• Exercise sound judgment, make timely decisions, and provide real-time guidance to staff.
• Safeguard confidential information and protect Personally Identifiable Information (PII) in accordance with company policies.

Skills

MS Office Suite

Customer service

Verbal communication

Scheduling experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Amentum is seeking an Operations Scheduling Specialist to join our Springfield, VA-based Operations team. The role emphasizes operational coordination, personnel scheduling, and logistical support for a critical physical security mission.

The position is full-time, primarily 6:00 AM to 3:00 PM, Monday through Friday, with occasional evenings, weekends, and on-call coverage to support 24/7 operations. Strong analytical, organizational, and communication skills are essential.