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Security Operations Operator - Full Time

Allied Universal

Clarksville (TN)

On-site

USD 48,000 - 55,000

Full time

3 days ago
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Job summary

A leading security company is seeking a Security Operations Operator to monitor security systems, provide emergency assistance, and ensure the safety of the facilities. The role offers a structured full-time schedule with competitive pay, comprehensive benefits, and opportunities for career growth. Ideal candidates will have strong customer service skills and experience in security operations.

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401k Plan
Employee Assistance Programs
Company Discounts

Qualifications

  • 21+ years of age; at least 1 year of security experience.
  • Must have valid qualifications related to security or law enforcement.
  • Experience in monitoring and responding to alarms.

Responsibilities

  • Monitor security systems and respond to alarms.
  • Document events and maintain control of facility keys.
  • Serve as liaison between departments during emergencies.

Skills

Customer Service Skills
Advanced Computer Skills
Teamwork
Multi-tasking

Education

High School Diploma or Equivalent
Bachelor’s Degree in Protective Services or Related Field
Associate’s Degree in Criminal Justice

Tools

Microsoft Office
Google Applications

Job description

Security Operations Operator - Full Time

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Security Operations Operator - Full Time

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Overview

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Overview

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Job Description

Starting Pay $23.50 / Hour

Requirements

  • 21+ Years of Age
  • Security Experience +1 Years
  • Comfortable Using a Computer or Tablet
  • Customer Service Skills Needed

Multiple First, Second, and Third Full Time Shifts Available!

Paid Orientation + Medical, Dental, & Vision Insurance & 401k for Full Time Employees!

Allied Universal is hiring a Security Operations Center (SOC) Operator. The Security Operations Center (SOC) Operator is staffed twenty-four (24) hours per day, seven (7) days per week. The position monitors all security, communications and fire/life safety systems and is the liaison between all security departments. The Security Operations Center (SOC) Operator is directly responsible for the accurate documentation of routine and unusual events occurring on or near the facilities and maintains control of all equipment and keys in the Control Room. This position is responsible for competing task work orders for all maintenance needs reported.

Essential Job Duties And Responsibilities

  • Monitor all security, communications, and fire/life safety systems within the designated region via the provided monitoring systems
  • Proactively monitor all surveillance cameras and CCTV remote viewer programs. Monitors and responds to all security/life safety system alarms
  • Answer and respond to events and situations received over regular and emergency phones and intercoms; speak clearly, give direction, and provide guidance to employees and security staff during emergencies
  • Serve as the liaison between all departments and the security department
  • Handle (without delay) complaints and unusual/critical event information to Shift Supervisor, Account Manager, and Security Director
  • Accurately document routine and unusual events occurring on or near the facilities (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods)
  • Accurately maintain control of all equipment and keys in the Control Room. Accurately logs all equipment and keys signed out and returned by security, parking, and shuttle bus staff
  • Complete “task work orders" for all reported maintenance needs
  • Inform (without delay) the Shift Supervisor / Account Manager of any missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systems
  • Control and monitor the two-way communication systems
  • Make emergency notifications as necessary pursuant to site Post Orders
  • Make productivity and cost reduction recommendations to management
  • Make recommendations for physical security surveys and post orders

Basic Qualifications

  • Must possess a high school diploma or equivalent
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • Must possess one or more of the following:
    • Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
    • Graduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter field
    • Bachelor’s degree in protective services, business, or related field
    • A minimum of 8 or more years of active service in any military branch
    • Associate’s degree (or 60 credits) or higher in criminal justice with current or prior active military service
    • 2 years of work experience in public sector dispatch or emergency operations center
    • 2 years of verifiable data center security experience
    • 3 years of verifiable private/corporate security experience
Knowledge And Skills Required

  • Advanced computer skills and proficiency; proficiency with Microsoft Office and/or Google Applications
  • Ability to work in a team environment; teamwork
  • Ability to multi-task, discern patterns in detail

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1394773

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management and Manufacturing
  • Industries
    Professional Services

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