Security Operations Manager – Museum Security & Events

Lucas Museum; Los Angeles, Northern (CA, KY); Hybrid; USD 153,000 - 177,000; Full time

Job summary

The Lucas Museum of Narrative Art is seeking a Manager, Security Operations to lead the day-to-day physical security program. You will assess risks, develop mitigation strategies, and ensure rapid, effective responses by security staff, including contract personnel.

You will design training, manage external partnerships with law enforcement, and coordinate with leaders across departments for events and VIP visits, reporting to the Chief Security Officer.

Qualifications

• Bachelor’s degree in Business, Law, Criminal Justice, Management, or related field.
• CPP Board Certification or equivalent education is mandatory.
• Minimum ten years of experience in investigations, large facility protection, vulnerability assessments, emergency response, and event security.
• Minimum five years of experience leading and developing a security team.
• Experience in conducting CARVER or similar site vulnerability assessments.

Responsibilities

• Develop and maintain Site Security Plan and SOPs; oversee security staffing and deployment.
• Audit contract security teams; document findings and address deficiencies.
• Administer access-control and badging procedures; ensure proper permissions.
• Ensure badge issuance, modification, expiration, collection, reconciliation, and deactivation controls.
• Coordinate site-specific training, post orders, emergency procedures, and escalation protocols.
• Partner with Operations to aid in movement of guests within museum spaces.
• Collaborate with Visitor Services to develop visitor engagement strategies.
• Plan events with security staffing, access control, screening, credentialing, and emergency requirements.
• Collaborate with Security leadership, General Counsel, and other departments on protocols and investigations.
• Provide guidance to security personnel for incident detection and response.

Skills

Interpersonal skills

Verbal and written communication

Analytical thinking

Education

Bachelor’s degree in Business/Management/Law/Criminal Justice

CPP Certification (Certified Protection Professional)

Job description

The Lucas Museum of Narrative Art is seeking a Manager, Security Operations to lead the day-to-day physical security program. You will assess risks, develop mitigation strategies, and ensure rapid, effective responses by security staff, including contract personnel.

You will design training, manage external partnerships with law enforcement, and coordinate with leaders across departments for events and VIP visits, reporting to the Chief Security Officer.