Security Operations Manager - Bilingual English/ Spanish

Nation Security Services; Miami (FL); Sur place; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Full benefits package

Career growth opportunities

Collaborative work environment

Résumé du poste

Nation Security seeks an experienced Security Operations Manager fluent in English and Spanish to oversee security programs, field teams, and regulatory compliance across multiple client sites. This leadership role emphasizes policy enforcement, incident response, and performance management to ensure safety and client satisfaction.

The ideal candidate has 5+ years in security operations, strong analytical skills, and a track record of improving operations and client relationships.

Qualifications

• Bachelor’s degree in Security Management, Criminal Justice, or related field, or equivalent experience.
• Minimum of 5 years of progressive security operations or management experience.
• Knowledge of modern security systems, protocols, and risk management strategies.
• Proven leadership with team development and performance management.
• Fluent in English and Spanish; strong communication skills.
• CPP/PSP certifications preferred.

Responsabilités

• Operational Leadership: Develop, implement, and enforce company-wide security policies, procedures, and standards.
• Team Management: Recruit, train, mentor, and evaluate security personnel to foster high performance and professionalism.
• Compliance & Quality Assurance: Ensure compliance with company policies, contractual obligations, and regulatory requirements; conduct audits and site inspections.
• Stakeholder Coordination: Serve as primary liaison with clients, law enforcement, emergency responders, and external partners; build client relationships.
• Reporting & Analytics: Prepare and present reports on incidents, staffing, performance metrics, and trends.
• Technology & Innovation: Stay current with emerging security technologies; implement tools to improve safety and productivity.

Connaissances

Bilingual English/Spanish

Leadership

Communication skills

Analytical thinking

Problem solving

Formation

Bachelor’s degree in Security Management or related field

Outils

Security systems knowledge

Description du poste

Security Operations Manager - Bilingual English/ Spanish

About Nation Security

Nation Security is a trusted leader in Security Guard and Protection Services, committed to safeguarding people, property, and assets through innovative strategies and exceptional service. We pride ourselves on professionalism, reliability, and providing peace of mind to every client we serve.

We are seeking an experienced and results-oriented Security Operations Manager Bilingual in English and Spanish to oversee and elevate our daily operations. This key leadership role ensures that all security programs exceed performance expectations while maintaining the highest standards of safety, compliance, and client satisfaction.

Position Summary

The Security Operations Manager is responsible for directing and optimizing all aspects of the company’s security operations, including field team management, policy enforcement, emergency preparedness, and regulatory compliance. The ideal candidate is a proactive, strategic leader with proven experience in security operations, team leadership, and client relationship management.

Key Responsibilities

Operational Leadership

• Develop, implement, and enforce company-wide security policies, procedures, and standards.
• Oversee daily operations across multiple client sites to ensure consistency, efficiency, and service excellence.

Team Management

• Recruit, train, mentor, and evaluate security personnel to foster high performance and professionalism.
• Promote a culture of accountability, teamwork, and continuous improvement.

Compliance & Quality Assurance

• Ensure compliance with company policies, contractual obligations, and regulatory requirements.
• Conduct audits and site inspections to maintain standards and drive operational improvements.
• Identify and assess risks, implementing effective mitigation strategies.
• Oversee emergency response plans, surveillance systems, and access control procedures for rapid incident response.

Stakeholder Coordination

• Serve as the primary liaison with clients, law enforcement, emergency responders, and external partners.
• Build and maintain strong client relationships through proactive communication and superior service delivery.

Reporting & Analytics

• Prepare and present detailed reports on incidents, staffing, performance metrics, and operational trends.
• Use data-driven insights to enhance efficiency, strengthen operations, and optimize resource allocation.

Technology & Innovation

• Stay current with emerging security technologies and industry best practices.
• Recommend and implement innovative tools and processes to improve safety, productivity, and client satisfaction.

Requirements

• Bachelor’s degree in Security Management, Criminal Justice, or a related field, or equivalent professional experience.
• Minimum of 5 years of progressive experience in security operations or management.
• In-depth knowledge of modern security systems, protocols, and risk management strategies.
• Proven leadership skills with experience in team development and performance management.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent written and verbal communication skills.
• Professional certifications such as CPP, PSP, or equivalent are preferred.
• Fluent in both English and Spanish is required

Benefits

• Attractive salary and full benefits package.
• Opportunities for career growth and professional development.
• Collaborative, supportive, and purpose-driven work environment.

Join Our Team

At Nation Security, integrity and excellence guide everything we do. We are proud to be an Equal Opportunity Employer, committed to fostering diversity, inclusion, and a workplace where every team member can thrive.