Security Operations Manager at Secureone Security Services Crestwood, IL

JIT Global Freight Solution P Ltd; Crestwood (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401K with 5% Company Match

Paid Time Off

Mental Health Days

Paid Holidays

Bonus up to 20% of Annual Salary

Job summary

Secureone Security Services in Crestwood, IL, is seeking an experienced Security Operations Manager to oversee scheduling and field supervision across multiple sites. The role requires strong leadership, training skills, and the ability to manage time-sensitive security operations while maintaining top customer service standards.

The ideal candidate will have 5+ years in security, prior supervision of low to mid-level managers, and a valid security license.

Qualifications

• Minimum 3–4 years of proven security scheduling experience.
• 2–3 years of managing low to mid-level managers and supervisory experience.
• 5 years of experience in the security industry.
• Valid security license in the state of application.
• At least 25 years of age with a clean driving record.

Responsibilities

• Coordinate and maintain daily security schedules for multiple sites/cities.
• Ensure officer attendance at posts and enact progressive discipline as needed.
• Conduct on-the-job training for new guards and ongoing training.
• Fill open posts and manage field supervision to ensure seamless operations.
• Review daily reports and manage division paperwork and HR tasks.

Skills

Leadership

Communication

Training

Multi-tasking

Customer service

Problem solving

Education

High School Diploma or GED

Associate degree preferred

Job description

Security Operations Manager job at Secureone Security Services. Crestwood, IL.

Secureone Security Services is looking for a dynamic individual who has supervisory experience, excellent customer service skills, and technical experience.

At Secureone, our employees are the key to our success and have the ability to receive a variety of training and tools that will help them grow in the industry. Our company is a great place to start if you have a desire to help people, are interested in working for a great company, and have an outstanding customer service background.

Secureone currently offers a 401K with 5% Company Match!

Paid Time OFF

Mental Health Days

Paid Holidays

Bonus of up to 20% of Annual Salary

We have an immediate opening for an Operations Manager (OM). If you work currently in or are familiar with security guard scheduling and high-level oversight of security operations this could be the position for you!

We are looking for an experienced security supervisor/scheduler who can maintain multiple site and city schedules. Further responsibilities will include conducting on-the-job training for new guards and various follow-up training needs, as required. In addition, when needed, you will be required to perform various field security tasks including, but not limited to, filling any open post spots in the security schedule.

Our Security Operations Manager must be mature, responsible and reliable. Must be able to read, speak and write English fluently. Secureone Security Services is a professional organization, comprised of honest, hard-working individuals. We take pride in the work that we do, and strive for customer satisfaction with every action that we take. Our mission is simple: Build a relationship with our customers and employees based on trust, honesty, lawfulness, and discretion. We provide top-quality security professionals, rigorously trained and mentored by top-quality management personnel. We never sacrifice quality for quantity. Our mission isn't to be the biggest security company. It's to be the best.

ESSENTIAL JOB FUNCTIONS

• Be energetic, self-motivated, and highly flexible
• Excellent Customer Service Skills
• Must be detail oriented
• Must have the ability to multi-task
• Strong computer skills needed
• Experience in a high tech environment preferred
• Able to supervisor low and mid-level management and supervisors.
• Human Resources: Recruiting Screening / Interviewing / Onboarding / Orientation. Includes travel recruiting when needed
• Coordinate and maintain the daily security schedule for multiple sites/cities
• Ensure officer attendance at scheduled work posts; enact progressive discipline when needed
• Conduct spot checks of security officers online and in person
• Conduct on-the-job training of new officers
• Conduct general training, as needed, for all officers including cross training of reliable officers.
• Review daily reports from each worksite and address any concerns
• Review paperwork, medical releases, reports and other materials for your entire division
• Handle unemployment and FMLA cases
• Manage Security Assistant Operations Manager (AOM) and Area/Field Supervisors to ensure seamless functionality of security operations
• Monitor and fix overtime, under hours and progressive discipline reports
• On-call coverage includes after hours, weekends, and holidays on a rotating schedule
• Other duties as assigned

MINIMUM QUALIFICATIONS

• Applicant must have a minimum of 3-4 year proven security scheduling experience
• Must have 2-3 years of managing low to mid-level managers and supervisory experience
• 5 years' experience in the security industry
• Possess a valid security license in the state in which you are applying
• Must be at least 25 years of age
• Clean driver's license, no serious moving violations in the past 5 years
• Must have a reliable means of transportation
• Must have the legal right to work in the United States
• Must have the ability to speak, read, and write English
• Must have a High School Diploma or GED.
• Ability to pass a in-depth background check/investigation
• Clear positive personality traits and qualities including leadership, communication, conflict resolutions, etc.
• Ability to become an armed qualified manager if needed

PREFERRED QUALIFICATIONS

• Atleast an associate's degree in a related field
• Prior military experience
• 4-5 years of progressive and proven security scheduling, managing low to mid level managers and overall supervisory experience
• 6+ years of overall security experience
• Prior human resources experience (i.e., recruiting, hiring, terminating, promoting, etc.)

ARE YOU READY TO JOIN OUR TEAM?

If you're dedicated and have a good eye, please fill out our initial 3-minute, mobile friendly application and we'll look forward to meeting you!