Security Operations Manager

Bugcrowd; United States; On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k)

Stock Options

Flexible Vacation Time

Mental Health Days

Pre-tax Commuter Benefits

Job summary

Bugcrowd is seeking a Manager of Security Operations to lead a team of Security Consultants, drive incident response, vulnerability management, and program improvements. You will mentor staff, set priorities, and partner with product, engineering, and security teams to deliver resilient security outcomes.

The role emphasizes leadership, strong communication, and hands-on expertise across web, network, and cloud security, with a focus on continual process optimization and data-driven decision

Qualifications

• Experience leading, supervising, or mentoring technical teams.
• Strong analytical, problem-solving, and communication skills.
• Experience with incident response, vulnerability triage, and validation.
• Experience with Python to automate workflows.
• Familiarity with OWASP Top 10 and common vulnerability classes.

Responsibilities

• Lead a team of Security Consultants and manage workload.
• Provide technical guidance in security specialties to stakeholders.
• Drive operational excellence through metrics and automation.
• Plan, prioritize, and manage team workstreams amid changing priorities.
• Mentor team members and foster cross-functional partnerships.

Skills

Leadership

Security operations

Incident response

Vulnerability management

Python automation

Tableau

Stakeholder communication

Data-driven decision making

Tools

Python

Tableau

Job description

Responsibilities

• The Manager, Security Operations is responsible for leading a team of Security Consultants while ensuring the timely and accurate triage, validation, and resolution of security submissions. This role requires a strong technical foundation in application security, incident response, and vulnerability assessment, combined with proven people leadership skills
• Lead, coach, and develop a team of Security Consultants through regular feedback, career development, and performance management
• Serve as a subject matter expert in at least one security specialty (web, network, cloud, or mobile) and provide technical guidance to internal and external stakeholders
• Demonstrate expertise across all vulnerability submission types and support complex escalations and appeals, partnering with other business units as needed
• Drive operational excellence by measuring team performance, identifying opportunities for automation, and implementing process improvements
• Plan, prioritize, and manage team workloads while adapting to changing business needs and customer priorities
• Mentor team members and contribute to the growth of the broader security organization through knowledge sharing and technical leadership
• Build strong cross-functional partnerships to improve workflows and deliver high-quality customer outcomes
• Lead effective meetings, clearly communicate priorities, and ensure timely execution of action items
• Act as a trusted advisor to leadership and customers by providing sound technical judgment and operational insight
• Stay current on security industry standards, emerging threats, and best practices to continuously improve team capabilities

Benefits

• Medical/Dental/Vision Insurance
• 401(k)
• Stock Options
• Flexible Vacation Time
• Mental Health Days
• Pre-tax Commuter Benefits

Qualifications

The ideal candidate is an experienced security professional who excels at developing team members, driving operational excellence, improving processes through data and automation, and partnering cross-functionally to deliver exceptional outcomes for customers. Excellent analytical, problem-solving, organizational, and decision-making skills. Strong understanding of common vulnerability classes, including the OWASP Top 105+ years of experience in Security Operations, Application Security, Incident Response, Vulnerability Management, or a related field. Experience with incident response, vulnerability triage, and validation. Previous experience leading, supervising, or mentoring technical teams. Exceptional written and verbal communication skills with the ability to influence technical and non-technical stakeholders. OSCP or a comparable security certification, or equivalent hands‑on offensive security or vulnerability research experience. Proven ability to manage multiple priorities in a fast‑paced environment. Experience using Python to automate workflows or process operational data. Experience using Tableau or similar business intelligence tools to create dashboards and drive data-informed decisions. Demonstrated success implementing operational improvements through metrics, automation, and continuous improvement initiatives.