Manager, Security Operations

Bugcrowd; United States; On-site; USD 129,280 - 161,600; Full time

Job summary

Bugcrowd is seeking a Manager, Security Operations to lead a team of Security Consultants and drive triage, validation, and resolution of submissions. The role blends hands-on security expertise with people leadership, helping teammates grow and delivering reliable outcomes for customers.

The ideal candidate has 5+ years in security operations or related fields, strong OWASP Top 10 knowledge, and experience in incident response, vulnerability management, and automation using Python.

Qualifications

• 5+ years in Security Operations, Application Security, Incident Response, or related field.
• Experience leading, supervising, or mentoring technical teams.
• Strong understanding of vulnerability classes and incident response processes.

Responsibilities

• Lead, coach, and develop a team of Security Consultants with regular feedback.
• Serve as SME in at least one security specialty and guide internal/external stakeholders.
• Drive automation and process improvements to enhance operations and metrics.
• Plan, prioritize, and manage team workloads with changing priorities.
• Mentor teammates and contribute to the growth of the security organization.

Skills

Security leadership

Incident response

Vulnerability management

OWASP Top 10

Python automation

Tableau dashboards

Cross-team collaboration

Tools

Python

Tableau

Job description

Job Summary

The Manager, Security Operations is responsible for leading a team of Security Consultants while ensuring the timely and accurate triage, validation, and resolution of security submissions. This role requires a strong technical foundation in application security, incident response, and vulnerability assessment, combined with proven people leadership skills. The ideal candidate is an experienced security professional who excels at developing team members, driving operational excellence, improving processes through data and automation, and partnering cross‑functionally to deliver exceptional outcomes for customers.

Essential Duties and Responsibilities

• Lead, coach, and develop a team of Security Consultants through regular feedback, career development, and performance management.
• Serve as a subject matter expert in at least one security specialty (web, network, cloud, or mobile) and provide technical guidance to internal and external stakeholders.
• Demonstrate expertise across all vulnerability submission types and support complex escalations and appeals, partnering with other business units as needed.
• Drive operational excellence by measuring team performance, identifying opportunities for automation, and implementing process improvements.
• Plan, prioritize, and manage team workloads while adapting to changing business needs and customer priorities.
• Mentor team members and contribute to the growth of the broader security organization through knowledge sharing and technical leadership.
• Build strong cross‑functional partnerships to improve workflows and deliver high‑quality customer outcomes.
• Lead effective meetings, clearly communicate priorities, and ensure timely execution of action items.
• Act as a trusted advisor to leadership and customers by providing sound technical judgment and operational insight.
• Stay current on security industry standards, emerging threats, and best practices to continuously improve team capabilities.

Education, Experience, Knowledge, Skills, and Abilities

• 5+ years of experience in Security Operations, Application Security, Incident Response, Vulnerability Management, or a related field.
• Previous experience leading, supervising, or mentoring technical teams.
• Strong understanding of common vulnerability classes, including the OWASP Top 10.
• Experience with incident response, vulnerability triage, and validation.
• Excellent analytical, problem‑solving, organizational, and decision‑making skills.
• Exceptional written and verbal communication skills with the ability to influence technical and non‑technical stakeholders.

Preferred Experience

• Proven ability to manage multiple priorities in a fast‑paced environment.
• OSCP or a comparable security certification, or equivalent hands‑on offensive security or vulnerability research experience.
• Experience using Python to automate workflows or process operational data.
• Experience using Tableau or similar business intelligence tools to create dashboards and drive data‑informed decisions.
• Demonstrated success implementing operational improvements through metrics, automation, and continuous improvement initiatives.

Working Conditions and Physical Requirements

This role will require periodic travel to support business needs. The Manager, Security Operations is expected to attend onsite events such as Bug Bashes and other customer‑facing engagements, as well as participate in in‑office events at irregular intervals. Travel will vary depending on business priorities but should be anticipated as a recurring responsibility of the position.

Pay Range Disclosure

At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent.

The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business. The national estimate for the current base range for this position is $129,280- $161,600.

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Disclaimer

This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.

The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).

Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by law.

Any personal data you submit in connection with your application will be processed in compliance with Bugcrowd's Privacy Policy, which you may review here: https://www.bugcrowd.com/privacy.

Equal Employment Opportunity

Bugcrowd is EOE, Disability/Age Employer.

Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive the full benefits and privileges of employment, please contact HR at ADA at bugcrowd.com.