Security Operations Manager

Marksman Security Corporation; El Segundo (CA); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Pet insurance

401(k) retirement plan

Career advancement opportunities

Paid training

Job summary

Marksman Security Corporation in El Segundo, CA is seeking a Security Operations Manager to lead and develop security teams, oversee site operations, and drive performance. The role emphasizes proactive leadership and adherence to SLAs while managing key security platforms and reporting.

The ideal candidate will bring substantial security operations experience, California BSIS Guard Card, and proficiency with WinTeam TrackTik and eHub. Salary and benefits accompany a strong career path.

Qualifications

• 5+ years of experience in security operations management or equivalent.
• Strong incident command and emergency response coordination skills.
• Proven track record of leading large security teams and developing leaders.
• Associate or bachelor’s degree in a related field is required.
• Active California BSIS Guard Card; CPP or PSP certification is preferred.

Responsibilities

• Lead, mentor, and oversee security field supervisors, site supervisors, and personnel.
• Manage security platforms and admin tools, ensuring effective operations.
• Conduct audits, post inspections, patrol management, and SLA compliance.
• Prepare quarterly business reviews with detailed metrics.
• Foster strong client relationships and professional partnerships.

Skills

Leadership

Incident command

People management

Communication

Education

Associate or bachelor’s degree in a related field

Tools

WinTeam

TrackTik

eHub

Microsoft Office 365

Job description

Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

NOW HIRING: Security Operations Manager

Location: El Segundo, CA

$75,000 – $80,000 annually

Key Responsibilities

• Leadership & Team Management: Direct, mentor, and oversee Security Field Supervisors, Site supervisors and security personnel. Proactively address employee concerns, grievances, and performance issues, implementing effective action plans while developing high-performing team members for career advancement.
• Platform Proficiency: Manage key security and administrative platforms, including WinTeam, TrackTik, and eHub, with strong proficiency in Microsoft Office 365 and Google Forms.
• Audits & Compliance: Conduct rigorous security audits, post inspections, patrol management, and monitor communications, and ensure strict compliance with contractual Service Level Agreements (SLAs).
• Business Reviews: Quarterly Business Reviews by delivering detailed operational reporting and performance metrics.
• Account Relations: Build and maintain strong, professional partnerships with client stakeholders and security leadership.

Required Qualifications

• 5+ years of experience in security operations management or an equivalent field.
• Extensive expertise in incident command and emergency response coordination.
• Proven track record of managing large security teams and developing subordinate leaders.
• Associate or bachelor’s degree in a related field.
• Active California BSIS Guard Card.
• Proficiency in Microsoft Office 365, access control systems, surveillance technology, and core security platforms.
• CPP or PSP certification (preferred).

Ideal Candidate Profile

• Exceptional leadership, communication, and interpersonal skills.
• Decisive and composed under pressure during high-stress situations.
• Skilled in personnel management, conflict resolution, and team morale enhancement.
• Strategic mindset focused on operational efficiency and continuous improvement.
• Committed to fostering strong client relationships based on transparency, integrity, and accountability.

Compensation & Benefits

• Annual Salary: $75,000 – $80,000
• Insurance coverage: medical, vision, and dental
• Pet insurance
• Paid training
• Competitive compensation package
• 401(k) retirement plan
• Career advancement opportunities
• Continuous learning opportunities through BizLibrary LMS.

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