Security Operations & Incident Response Analyst

DigiCert; United States; Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Parental leave

Life insurance

Wellness programs

Education assistance

LinkedIn Learning

Referral bonus

Job summary

DigiCert is seeking a Trust Operations Analyst to advance security operations by identifying threats and conducting real-time log analysis. You will contribute to the security posture through analysis of exploits and vulnerabilities and handle security incidents with the team.

Ideal candidates have 3+ years in IT/security, strong communication, and willingness to obtain CISSP. This role emphasizes collaboration, incident response readiness, and ongoing training within a global team.

Qualifications

• 3+ years of experience in Information Technology or related technical discipline.
• Advanced level of knowledge of Information Security design concepts and principles.
• Must have strong written and verbal communication skills.
• Customer Service background and good interpersonal and organizational skills.
• Ability to perform in depth log analysis.
• Ability to work incidents, experience responding to security incidents in the past.
• Ability to look at logs and understand the systems that could be affected.
• Willingness and ability to obtain CISSP certification if not already completed.

Responsibilities

• Provide analysis of security threats and problems.
• Management and evaluation of security alerts and detections
• Work through tickets and resolve tickets per defined SLAs
• Participate in Security Incident Response and analysis of incidents
• Assist in the configuration, management, and maintenance of various security related software and systems
• Be able to effectively work within a team, and self-sufficient/self-motivated when assigned solo work
• Willingness to stay current on emerging threats, vulnerabilities, audit framework updates, etc to help protect DigiCert’s systems
• Willingness to evaluate new tools to improve efficiencies in operational processes
• Actively participate in ongoing training and knowledge transfer with team members
• Provide metrics and statistics to management
• Critically assess current practices and provide feedback to management on improvement opportunities
• Understand policies and standards and be capable of conveying those requirements to end users
• Set clear expectations and provide timely follow-up as appropriate
• Provide audit support for Compliance
• Other duties and responsibilities as assigned
• Willing to work incident response as necessary and work with other groups when this occurs

Skills

Log analysis

Incident response

Security analytics

Python scripting

Education

Master’s degree in a technical discipline

Tools

Splunk

CrowdStrike

Tenable

Job description

DigiCert is seeking a Trust Operations Analyst to advance security operations by identifying threats and conducting real-time log analysis. You will contribute to the security posture through analysis of exploits and vulnerabilities and handle security incidents with the team.

Ideal candidates have 3+ years in IT/security, strong communication, and willingness to obtain CISSP. This role emphasizes collaboration, incident response readiness, and ongoing training within a global team.