Security Operations Engineer

QTS Data Centers; Phoenix (AZ); On-site; USD 89,000 - 137,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) retirement plan

Paid holidays

Paid time off

Tuition assistance

Employee assistance program

Job summary

QTS Data Centers is seeking a Security Operations Engineer II to lead day-to-day security systems operations. You will manage IP-based CCTV and access control, coordinate with staff and executives, and support multiple sites with on-call duties as needed.

The role requires several years of experience with Genetec, Prowatch, and Lenel, plus strong analytical, communication, and teamwork skills. Travel between sites is likely, and the company offers comprehensive security and benefit programs.

Qualifications

• Three years’ experience maintaining enterprise CCTV systems (Genetec or equivalent)
• Three years’ experience maintaining enterprise Access Control systems (Prowatch or Lenel)
• Three years’ experience designing CCTV/Access Control integration
• US Citizenship is required by law for this position

Responsibilities

• Maintain positive relationships with staff and executive management
• Demonstrate strong analytical and troubleshooting skills and ability to multi-task
• Translate business requirements into functional and technical specs
• Estimate work effort for technical deliverables
• Identify alternative solutions at component and architectural levels
• Coordinate and manage day-to-day support with multiple groups
• Collaborate with facilities, engineers, and contractors
• Participate in on-call duty including after-hours support
• Review and assist with construction and installation of remote systems
• Lead maintenance and modification of security applications and systems
• Develop enterprise security designs with Facilities and other teams

Skills

Analytical skills

Troubleshooting

Communication

Teamwork

On-call

Tools

Genetec

Prowatch

Lenel

Job description

The Security Operations Engineer II is responsible for leading day-to-day operations of the physical security systems and applications. In this role, the Security Operations Engineer will provide organizational expertise in usage of security equipment, train and monitor utilization and support physical sites as required.

RESPONSIBILITIES,

• Maintain positive relationships and communication with staff and executive level management
• Excellent analytical and troubleshooting skills as well as excellent organization, multi-tasking, prioritizing, and teamwork skills
• Translate business requirements into functional and technical specifications
• Accurately estimate the work effort associated with all technical deliverables
• Identify alternative solutions at both the component and architectural level
• Coordinate and manage day to day support activities with personnel from different groups with minimal supervision
• Work closely with co-workers, maintenance personnel, project managers, building managers, engineers, and contractors
• Participate in on-call duty; to include providing off-hour emergency support as necessary
• Review and assist with construction and installation of remote systems and expansion of existing systems
• Lead maintenance and modification of applications and security systems to facilitate more efficient operation
• Work with Property Development, Solutions, and Facilities to develop comprehensive enterprise security designs based on the QTS Basis of Design

BASIC QUALIFICATIONS

• Minimum of three years’ experience maintaining enterprise-level IP based CCTV systems; Genetec or equivalent based CCTV/NVR appliances and software; TCP/IP networked CCTV systems
• Minimum of three years’ experience maintaining enterprise-level Access Control systems; Prowatch or Lenel systems
• Minimum of three years’ experience designing CCTV, Access Control system integration and operation
• US Citizenship for this position is required by law due to federal customer contracts

PREFERRED QUALIFICATIONS

• Hands on knowledge of Prowatch, Lenel, & Genetec systems

KNOWLEDGE, SKILLS AND ABILITIES

• Work quickly and independently in high stress situation or environment
• Some travel to other site required
• Ability to read, interpret, and produce engineering documents that may include: Control Drawings, Sequence of Operations, Bill of Materials, Graphical User, Interface requirements, and Functional Specifications

TOTAL REWARDS

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

This position is Bonus eligible.

In accordance with applicable law, the following represents a reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado with compensation that aligns with your location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

The estimated pay range for this role, if based in Colorado, is:

$89,405.46 - 136,724.79

Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado with compensation that aligns with your location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The “Know Your Rights” Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [e-mail] and let us know the nature of your request and your contact information.