Security Operations Engineer

QTS Data Centers; New Albany (OH); On-site; USD 89,000 - 137,000; Full time

Benefits offered by this job

401(k) matching

Bonus eligible

PTO & holidays

Volunteer days

Stock purchase plan

Health and wellness programs

Tuition assistance

Parental leave

Disability insurance

Scholarship for dependents

QTS Community program

Discretionary benefits

Job summary

QTS Data Centers is seeking a Security Operations Engineer II to lead day-to-day operations of physical security systems across enterprise sites. You will apply expertise in CCTV, access control, and security platforms to support sites and drive improvements.

The role emphasizes coordination with multiple teams, on-call duties, and the ability to translate business requirements into technical specs. Colorado-pay ranges are cited for reference, with comprehensive benefits and a strong,

Qualifications

• Minimum of three years’ experience maintaining enterprise-level IP CCTV systems (Genetec or equivalent).
• Minimum of three years’ experience maintaining enterprise-level Access Control systems (Prowatch or Lenel).
• Minimum of three years’ experience designing CCTV, Access Control integration and operation.
• US Citizenship for this position is required by law due to federal customer contracts.

Responsibilities

• Maintain positive relationships with staff and executive level management.
• Excellent analytical and troubleshooting skills and strong organization, multitasking and teamwork.
• Translate business requirements into functional and technical specifications.
• Accurately estimate the work effort for all technical deliverables.
• Identify alternative solutions at component and architectural levels.
• Coordinate day-to-day support activities across groups with minimal supervision.
• Collaborate with maintenance personnel, project managers, engineers and contractors.
• Participate in on-call duty and provide off-hours support as needed.
• Review and assist with construction and installation of remote systems and expansion of existing systems.
• Lead maintenance and modification of applications and security systems to improve efficiency.
• Develop enterprise security designs with Property Development, Solutions, and Facilities.

Skills

CCTV systems

Access control

System integration

Analytical skills

Tools

Genetec

Prowatch

Lenel

Job description

It’s exhilarating to find yourself at a pivotal moment in history— and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today’s dynamic digital transformation. Our world-class data centers empower our customers’ most strategic growth initiatives, positioning us as a global leader in digital infrastructure.

As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.

At QTS, we are Powered by People. Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we’re achieving remarkable things and shaping the future of digital infrastructure.

And we’d like to invite you to join us.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

• Roth and Traditional 401(k) matching contributions with immediate vesting
• Every employee is bonus or commission eligible
• Generous PTO, Paid Volunteer Days Plus Floating Holidays
• Stock Purchase Plan (SPP)
• 11 paid Holidays Annually/Holiday compensation when worked
• Pet and Legal Insurance
• Q-Rest Sabbatical Program
• Q-Anniversary Service Award Program
• Parental Leave for primary and secondary caregivers
• Military Benefits Package
• QTS Charitable Matching Gift Program
• QTS Scholarship for Employee Dependents
• QTS Crisis Fund
• Wellness Program
• Tuition Reimbursement Program

The Security Operations Engineer II is responsible for leading day-to-day operations of the physical security systems and applications. In this role, the Security Operations Engineer will provide organizational expertise in usage of security equipment, train and monitor utilization and support physical sites as required.

RESPONSIBILITIES, Other Duties May Be Assigned

• Maintain positive relationships and communication with staff and executive level management
• Excellent analytical and troubleshooting skills as well as excellent organization, multi-tasking, prioritizing, and teamwork skills
• Translate business requirements into functional and technical specifications
• Accurately estimate the work effort associated with all technical deliverables
• Identify alternative solutions at both the component and architectural level
• Coordinate and manage day to day support activities with personnel from different groups with minimal supervision
• Work closely with co-workers, maintenance personnel, project managers, building managers, engineers, and contractors
• Participate in on-call duty; to include providing off-hour emergency support as necessary
• Review and assist with construction and installation of remote systems and expansion of existing systems
• Lead maintenance and modification of applications and security systems to facilitate more efficient operation
• Work with Property Development, Solutions, and Facilities to develop comprehensive enterprise security designs based on the QTS Basis of Design

Basic Qualifications

• Minimum of three years’ experience maintaining enterprise-level IP based CCTV systems; Genetec or equivalent based CCTV/NVR appliances and software; TCP/IP networked CCTV systems
• Minimum of three years’ experience maintaining enterprise-level Access Control systems; Prowatch or Lenel systems
• Minimum of three years’ experience designing CCTV, Access Control system integration and operation
• US Citizenship for this position is required by law due to federal customer contracts

Preferred Qualifications

• Hands on knowledge of Prowatch, Lenel, & Genetec systems

Knowledge, Skills And Abilities

• Work quickly and independently in high stress situation or environment
• Some travel to other site required
• Ability to read, interpret, and produce engineering documents that may include: Control Drawings, Sequence of Operations, Bill of Materials, Graphical User, Interface requirements, and Functional Specifications

TOTAL REWARDS

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

This position is Bonus eligible.

In accordance with applicable law, the following represents a reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado with compensation that aligns with your location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

The estimated pay range for this role, if based in Colorado, is:

$89,405.46 - 136,724.79

Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado with compensation that aligns with your location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

• Know Your Rights (English)
• Know Your Rights (Spanish)

The Pay Transparency Policy Is Available Here

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [e-mail] and let us know the nature of your request and your contact information.

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