Security Operations Dispatcher — Crisis Response Leader

VetJobs; City of Rochester (NY); On-site; USD 28,000 - 41,000; Full time

Job summary

Wegmans Food Markets in Rochester, NY seeks a Security Operations Center Specialist to coordinate response efforts, monitor critical alarms, and manage daily security tasks. You will communicate threats to key teams, analyze events, and guide on-the-spot decisions in a fast-paced retail environment.

Ideal candidates have 2+ years in security, strong problem-solving and communication skills, and a degree in a related field.

Qualifications

• 2+ years of related security experience or equivalent.
• Ability to problem solve, make accurate/timely decisions, and multitask in a fast-paced environment.
• Strong written, verbal communication and listening skills, including calm under pressure.

Responsibilities

• Coordinate the response for a variety of people safety situations and events that impact our business.
• Detect and communicate threats to key business areas, including weather, crime, or other disruptions.
• Analyze event data to determine causes and trends; recommend corrective action.
• Think through situations, ask pertinent questions, and solve problems on the fly.
• Take the lead in time-sensitive situations with decisive actions and clear direction.
• Anticipate collateral issues and mitigate or notify appropriate teams.
• Provide support for security operations, crisis response, and business continuity.
• Prioritize workload while focusing on people safety and security.
• Build relationships with vendors and maintenance teams to provide service.

Skills

Problem solving

Decision making

Multitasking

Communication

Learning aptitude

System aptitude

Education

High School/GED

Bachelor's degree

Job description

Wegmans Food Markets in Rochester, NY seeks a Security Operations Center Specialist to coordinate response efforts, monitor critical alarms, and manage daily security tasks. You will communicate threats to key teams, analyze events, and guide on-the-spot decisions in a fast-paced retail environment.

Ideal candidates have 2+ years in security, strong problem-solving and communication skills, and a degree in a related field.