Security Operations Center Tier II Analyst

sentryinsurance; United States; Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work flexibility

Cafeteria meal stipend

Tuition reimbursement

Comprehensive benefits (medical/dental

Paid time off & parental leave

401(k) with company match

Sentry Foundation community support

Job summary

Sentry is seeking a Security Operations Tier 2 Analyst to investigate, resolve, and report on escalated security events to protect the organization from threats. Located at our Stevens Point, WI office in a hybrid model, this role emphasizes collaboration with senior teammates and adherence to incident response playbooks.

You will create and analyze metric reports, contribute to security projects, tune alerting, and maintain playbooks and tools used by the SOC.

Qualifications

• Bachelor's degree in Cybersecurity or equivalent work experience.
• Minimum 2 years of related work experience.

Responsibilities

• Investigate security alerts from SIEM, IDS/IPS, and other sources to identify root causes.
• Escalate issues to senior staff and document investigations and resolutions.
• Create and maintain security playbooks and incident procedures.
• Develop and analyze security metric reports for management.
• Lead or participate in security projects and tool evaluations.
• Participate in on-call rotation including nights and weekends.

Skills

Investigation

Incident response

Collaboration

Project management

Metrics reporting

On-call readiness

Education

Bachelor's Degree in Cybersecurity

Equivalent work experience

Tools

SIEM

Firewall

IDS/IPS

Antivirus

NAC

Security tools/platforms

Job description

As a Security Operations Tier 2 Analyst, you'll investigate, resolve, and report on escalated security events to protect the organization from potential threats.

You'll consult and collaborate with senior team members regarding complex security alerts, escalating the alert if appropriate. You will serve as an escalation point in the event of a cybersecurity incident. You will also maintain security playbooks and incident resolution procedures to ensure accuracy and consistency in the handling of security matters. You'll also lead and/or participate in complex projects within the security team. You will play a key role in the creation and analysis of metric reports to support the security program. You will also develop, implement and maintain security tools and platforms utilized by the Security Operations Center.

This position will be located at our Office in Stevens Point, WI in a hybrid work model and is not a fully remote opportunity.

Sentry does not offer employment in this position to holders of F-1, J-1, and H-1 Visas for the purpose of obtaining practical experience.

What You'll Do

• Conduct thorough investigations on security alerts that are generated from various sources (SIEM, Firewall, Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), Antivirus (AV), Network Access Control (NAC) and other client data sources) to identify root causes and impacts to Sentry's security posture. Identify resolutions and take appropriate actions to defend the organization's assets from potential threats. Escalate security alerts to more senior team members for further investigation and/or resolution as appropriate.
• Investigate and analyze alerts and incidents and provide the results to management while also ensuring detailed records are maintained. Provide and implement recommendations on technology and process improvements to reduce future incidents.
• Create and maintain security playbooks/runbooks and incident resolution procedures to ensure accuracy and consistency across the team in how incidents are treated. Provide direction to less experienced team members when questions arise.
• Tune security platform alerting parameters to ensure generated alerts are relevant.
• Create and maintain metric reports for senior management and team members to measure program success and aid in decision making. Analyze reports to identify concerns and share findings with management.
• Manage moderately complex security-oriented projects to include the assessment, development, selection and implementation of security tools and platforms utilized by the Security Operations Center.
• Participate in an on-call rotation which includes nights and weekends.

Additionally, you will:

• Conduct threat hunts and create comprehensive reports to support the proactive identification of security concerns. Share findings and recommendations with senior team members.
• Maintain knowledge of and actively works to uphold the company's security goals, policies, and standards.
• Operationalize current threat intelligence for the protection of Sentry infrastructure.
• Conduct interviews of Sentry associates to gain clarity regarding security incidents with which they may have been involved.
• Perform other job-related duties as assigned from time to time.

What it Takes

• Bachelors Degree in a Cybersecurity field or equivalent work experience
• Minimum 2 years of related work experience

Here is what you can look forward to as part of our team:

• Hybrid Flexibility: Enjoy the best of both worlds. With optional work from home on Mondays and Fridays and join your team in the office Tuesday through Thursday to collaborate and learn. We provide the technology and tools you need for both your office and home workspace from day one.
• Dining on Us: Depending on your location, we may provide a stipend that can be used at our on-site cafeteria or a meal allowance to keep you fueled.
• Continuous Learning: Unlock your potential through Sentry University and take advantage of our tuition reimbursement program.
• Comprehensive Benefits: We support your whole self with group medical, dental, and vision insurance along with parental leave, pet insurance, caregiver leave, and wellness resources. Options for HSA, FSA, and Dependent Care FSA are available.
• Work-Life Balance: Enjoy your generous Paid Time Off allowance to rest and take advantage of paid Volunteer Time Off to support your community.
• Investing in Your Future: We're committed to your long-term financial well-being. We offer a 100% company match on the first 8% you contribute to your 401(k) each pay period, and those funds vest immediately.
• Giving Back: Through the Sentry Foundation, we're proud to support the United Way and make a difference in our communities.

At Sentry, we belie