SECURITY OPERATIONS CENTER (SOC) ADMINISTRATOR

AZ State Jobs; Phoenix (AZ); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Vacation and sick days

10 paid holidays

Parental leave

Commuter subsidy

Retirement program

Job summary

The Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR) is seeking a driven SOC Administrator to ensure 24/7 readiness and interagency coordination. You will lead real time monitoring, incident response, and executive reporting from the Phoenix area.

The role emphasizes incident command, emergency management knowledge, and collaboration with external partners to enhance security operations across all facilities. A supportive benefits package accompanies the position.

Qualifications

• Experience in incident response and emergency management.
• Knowledge of Incident Command System and digital evidence management.
• Ability to work in a prison environment and coordinate across agencies.

Responsibilities

• Maintain real-time situational awareness of nine state prison complexes and related operations.
• Direct activation and coordination of the SOC during critical incidents.
• Ensure unified command and timely communications across the agency during emergencies.
• Serve as liaison with complex leadership and external partners to improve readiness.
• Oversee AXON programs and technology integrations with IT.
• Develop and maintain operational dashboards and reports for leadership.

Skills

Written communications

Leadership

Time management

Planning

Problem solving

Education

Bachelor's degree in Criminal Justice/Corrections/Public Administration/Behavior Science

Tools

AXON system

Job description

ARIZONA DEPARTMENT OF CORRECTIONS, REHABILITATION & REENTRY

Our mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements.

The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system. With public safety top of mind, ADCRR and its more than 8,000 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day. ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness.

SECURITY OPERATIONS CENTER ADMINISTRATOR

Job Location

EMERGENCY MANAGEMENT DIVISION
701 East Jefferson St.
Phoenix, Arizona 85034
https://corrections.az.gov

Posting Details

Salary: $85,176.00

Grade: 23

Closing Date: 10/12/2026

Job Summary

The Arizona Department of Corrections Rehabilitation & Reentry (ADCRR) is seeking a driven leader to join our team as the Security Operations Center (SOC) Administrator. Under the direction of the Deputy Chief of Emergency Management, the SOC Administrator will ensure 24/7 operational readiness, communication accuracy and interagency coordination. continuous monitoring, coordination and leadership of the Security Operations Center. The ideal candidate will have experience activation and coordination in Incident Response and emergency management, experience and knowledge in the Incident Command System, knowledge of Digital evidence management systems, real time security operations, and response coordination.

Job Duties

• Maintains real time situational awareness of all nine state prison complexes, contracted facilities and community reentry operations
• Directs activation and coordination of the SOC during critical incidents
• Ensures unified command, timely communication and operational consistency across agency during critical incidents
• Serves as primary liaison with complex leadership and external partners to enhance response readiness and interagency cooperation
• Oversees departmental AXON programs, including body-worn cameras, taser platforms and FUSUS real time situational awareness network
• Coordinates with AXON representatives and agency IT to maintain technology integration
• Implements agency emergency preparedness initiatives
• Supports the maintenance and improvement of agency Continuity of Operations Plan (COOP)
• Develops and maintains operational dashboards, reports and status boards that provides leadership with accurate and real time information
• Completes special projects
• Conducts management staff meetings
• Attends training and/or meetings as required
• Performs other duties appropriate to the assignment
• Drives on State Business

Knowledge, Skills & Abilities (KSAs)

Knowledge of:

• State and federal laws and regulations relating to Corrections, department policies, institutional directives, and personnel rules
• Emergency Response and Recovery Plan, National Response Plan and National Incident Management System
• Incident Command System
• local, state, and federal emergency agencies and organizations
• hazard mitigation techniques, theory and principles
• Principles of radio communications and equipment
• Program Management communications in emergency environment
• Correctional management and security practices

Skill in:

• Written and verbal communications
• Administrative, managerial, leadership, and supervisory techniques
• Planning and projection emergency needs
• Time management
• Researching, analyzing, and problem-solving

Ability to:

• Work in a prison environment
• Adhere to all Departmental rules, regulations, policies, and procedures
• Create comprehensive yet concise reports
• Evaluate the effectiveness of the correctional program and divisional operations based on objective data
• Establish and maintain working

Selective Preference(s)

• Bachelor's degree or actively enrolled in Criminal Justice/Corrections, Public Administration, or Behavior Science

Pre-Employment Requirements

Employment is contingent on the selected applicant passing a background investigation, drug test, and a medical/physical examination. In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter. If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked or suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits

We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:

• Vacation and sick days with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options
• Exceptional retirement program
• Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
• An incentivized commuter club and public transportation subsidy program

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement

Positions in this classification participate in the Correctional Officer Retirement Plan (CORP). Current ADC Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above.

Contact Us

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling [phone]. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.