Security Operations Center Manager

Socket.dev; San Antonio (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Accenture in San Antonio, TX is seeking a SOC Manager to lead incident response, threat monitoring, and travel security for a global operations center. This onsite role collaborates with regional protective services and executive protection teams to ensure rapid, accurate alerts and actions during incidents.

The position emphasizes high-stakes writing, stakeholder communication, and ongoing SOP improvements to sustain safe, efficient operations.

Qualifications

• Minimum 5 years in military, law enforcement, intelligence or corporate security roles.
• Ability to work outside normal hours during critical events.
• Bilingual with proficiency beyond English.
• Experience with emergency response protocols and processes.
• Strong written communications and senior stakeholder messaging.

Responsibilities

• Lead response efforts for complex incidents affecting employees, travelers, and facilities.
• Coordinate threat monitoring for weather, geopolitics, crime, and travel disruptions.
• Ensure monitoring aligns with escalation models and SOPs.
• Liaise with SOC stakeholders to meet organizational needs.
• Write high-quality ASOC products with clear guidance.
• Deliver timely alerts to traveling employees and partners.
• Provide oversight during incidents and guide decision making.
• Train SOC personnel for incident response readiness.
• Conduct AARs and track action items to completion.
• Review and update SOPs for clarity and efficiency.

Skills

Security operations

Crisis management

Incident response

Threat monitoring

Writing skills

Bilingual

Emergency communication tools

Windows & Office

Tools

Factal

SamDesk

Everbridge

ISOS

CCure

Genetec

Sureview

Windows

Office Suite

Job description

Location: San Antonio, TX (Onsite Monday - Friday)

The Security Operations Center (SOC) Manager serves as the deputy to the SOC Senior Manager and provides operational and strategic leadership within Accenture’s Global Security Operations Centers organization.

This role is responsible for ensuring performance and consistency across the three core ASOC pillars: Threat Monitoring, Building Monitoring and Alarms, and ASOC Calls. The SOC Manager also serves as the primary Travel Security Subject Matter Expert (SME) for the ASOC, helping ensure Accenture travelers in high-risk destinations are supported.

This position is based in San Antonio, Texas and reports directly to the SOC Senior Manager.

Key Responsibilities

• Lead response efforts for complex, high-impact incidents affecting Accenture employees, travelers, facilities, and global business operations to include notify, assist and direct external emergency personnel and internal resources as necessary.
• Manage threat monitoring involving extreme weather, geopolitical instability, crime, terrorism, civil unrest, medical emergencies, and travel-related disruptions.
• Ensure threat monitoring is assessed, escalated, coordinated, and communicated in alignment with the GP&S Escalation Model and SOC Standard Operating Procedures.
• Liaise with SOC stakeholders such as Regional Protective Services, Executive Protection/Events, and Intelligence to ensure threat monitoring triggers meet their organizational needs.
• Establish and enforce standards forhigh-quality writingacross ASOC products.
• Maintain situational awareness of high-risk travel regions and ensure delivery of timely alerts and advisories to traveling employees and stakeholders, including Mobility and Human Resources.
• Provide operational oversight and decision-making during active incidents to ensure timely, accurate, and effective outcomes.
• Act as a trusted operational partner to GP&S stakeholders and regional security leadership.
• Responsible for training SOC personnel to ensure competency and readiness when supporting GP&S in incident and incident response activities.
• Conduct thorough After-Action Reviews (AARs) after an incident and document areas of improvement and track SOC action items through completion.
• Conduct regular SOP reviews and updates to ensure policies and instructions provide up-to-date and clear guidance to enable an efficient response by SOC personnel.

Job Requirements

• Ability to work outside of business hours on short notice during critical events to include, nights, weekends, and or holidays.

Basic Qualifications

• Minimum of 5 years of work experience in military, law enforcement, intelligence, or corporate security environments supporting security incident monitoring, communications, and response.

Preferred Skills

• Bias for action and strong attention to detail.
• Strong writing skills and experience preparing communications to be shared with senior stakeholders.
• Proven track record of managing high stress and impactful incidents.
• Experienced and independent communicator, both verbal and written.
• Experience with emergency response protocols and processes.
• Bilingual (languages in addition to English).
• Experience with threat monitoring and emergency communication tools such as Factal, SamDesk, Everbridge, ISOS, etc.
• Experience with CCure, Genetec or Sureview.
• Proficient in Microsoft Windows and Office Suite.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 10/16/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

• California $94,400 to $224,600
• Cleveland $87,400 to $179,700
• Colorado $94,400 to $194,100
• District of Columbia $100,500 to $206,700
• Illinois $87,400 to $194,100
• Maine $80,400 to $165,300
• Maryland $94,400 to $194,100
• Massachusetts $94,400 to $206,700
• Minnesota $94,400 to $194,100
• New York $87,400 to $224,600
• New Jersey $100,500 to $224,600
• Virginia $87,400 to $206,700
• Washington $100,500 to $206,700

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 [phone] or send us anemailor speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement.

Accenture is an EEO and Affiantive Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.