Security Operations Analyst: SIEM/MDR Specialist

nuHarbor; United States; Remote; USD 96,000 - 118,000; Full time

Benefits offered by this job

Performance bonus

Paid time off

Comprehensive benefits

Job summary

nuHarbor is seeking a Security Analyst to join our Managed Services Security Operations team in the United States. You will monitor client environments, triage alerts, and conduct investigations from intake to disposition within SLA requirements.

The role emphasizes independent analysis, escalation when needed, and clear documentation, with a Wednesday-Saturday shift and a competitive base salary plus annual bonus opportunities.

Qualifications

• Bachelor’s Degree in a related field.
• In lieu of a degree, two years of related technology experience and relevant certifications are required.
• Two years’ experience with Splunk Enterprise Security, CrowdStrike Falcon, and/or Microsoft Sentinel.
• Ability to explain simple hardening methods for network and process detections.
• Familiarity with common endpoint security best practices.
• Demonstrated knowledge of incident response concepts and procedures.
• Advanced understanding of security technologies to mitigate cyber risks.
• Understanding of common network services and attacks.
• Previous experience in technical support or security-focused role.

Responsibilities

• Analyze security alerts, events, and trends, and effectively communicate the value of NuHarbor services to clients.
• Perform alert triage, classification, disposition, and escalation within SLA requirements.
• Conduct investigations independently, including complex or high-severity findings, providing actionable escalations.
• Execute containment and response actions on client endpoints in accordance with client rules of engagement.
• Document each ticket with evidence trail, investigative reasoning, and disposition rationale.
• Operate within SIEM, MDR, mXDR, and operational incident response tooling in accordance with documented rules of engagement.
• Identify security gaps and mitigations and communicate them to internal teams and clients as directed.
• Communicate effectively with internal support teams and NuHarbor clients.
• Participate in client meetings on security operations as scheduled.
• Generate reports to NuHarbor standards and schedules.
• Develop, implement, and improve documentation.
• Identify and scope opportunities for process improvements.
• Flag noisy, low-fidelity, or broken detections to a Senior Analyst or Detection Engineering for review.
• Document and communicate shift hand-off and pass-down per established procedures, ensuring continuity of active investigations and open items across shift boundaries.
• Remain up to date on threats, exploits, and vulnerabilities.
• Proactively identify and communicate internal and client risks.

Skills

Incident response concepts

Security technologies

Endpoint security best practices

Technical support experience

Communication skills

Education

Bachelor's degree

2 years related experience

Tools

Splunk Enterprise Security

CrowdStrike Falcon

Microsoft Sentinel

Microsoft Defender

Job description

nuHarbor is seeking a Security Analyst to join our Managed Services Security Operations team in the United States. You will monitor client environments, triage alerts, and conduct investigations from intake to disposition within SLA requirements.

The role emphasizes independent analysis, escalation when needed, and clear documentation, with a Wednesday-Saturday shift and a competitive base salary plus annual bonus opportunities.