Security Officers And Security Supervisors (Ann)

Northeast Security Inc.; Boston (MA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

401K/403b Plan

Job summary

Northeast Security, Inc. seeks dedicated Concierge Security Officers and Supervisors for positions in Boston, MA and surrounding areas. Multiple shifts available, including weekends, with pay rates described below.

The company emphasizes professional appearance, on-post presence, and strong guest services across all locations. Openings include full-time and part-time roles, with a focus on delivering outstanding security and customer service.

Qualifications

• Must keep a professional appearance.
• Must remain on post at all times.
• Strong customer service orientation and guest relations.

Responsibilities

• Monitor security concierge personnel to ensure guest services are satisfactory.
• Provide general admin support and respond to inquiries.
• Review reports and duty logs submitted by security personnel.
• Ensure timely notification of serious incidents.
• Maintain effective communications with all assigned security personnel.
• Deliver a memorable and pleasant experience to customers/vendors.

Skills

Customer service

Leadership

Supervisory knowledge

Multi-tasking

Communication

Education

High School Diploma

Job description

Overview

Positions are available based on applicant eligibility, availability, background screening, drug testing and completion of orientation. Upon completion of orientation, positions may still be rescinded in the event of failure to pass any background requirements. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, not-job related disability, or any other protected group status.

Job Skills / Requirements

Full Time and Part Time Available!

Part Time Sat & Sun 7am-3pm & 3pm-11pm

Full Time overnights 11pm-7am

• Must keep a professional appearance.
• Must remain on post at all times.
• Monitoring security Concierge personnel to ensure guest services are satisfactory
• Provide general admin support and respond to inquiries and anticipate customers needs.
• Ensure that all security concierge personnel are aware of and perform their duties in full compliance with the facility security operations procedures and location policies, procedures and regulations.
• Review and approve all reports, duty logs, etc. submitted by security personnel.
• Ensure timely notification of all serious incidents.
• Basic computer knowledge
• Maintain effective communications with all assigned security personnel.
• Deliver a memorable and pleasant experience to all customers/vendors.
• Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location.
• Work with management in the development and implementation of sound employee relations, development, and retention programs for the location.
• Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations.

Overview

Northeast Security, Inc. was founded in 1967 and has grown to become one of the largest and most highly regarded security services firms in New England. Anticipating and responding to the ever-changing demands of the security and safety industry has made Northeast Security the region's market leader.

Positions are available based on applicant eligibility, availability, background screening, drug testing and completion of orientation. Upon completion of orientation, positions may still be rescinded in the event of failure to pass any background requirements. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, not-job related disability, or any other protected group status.

Job Skills / Requirements

Northeast security is seeking Concierge Security Officers and Supervisors in Boston, MA and Boston surrounding areas.

Full Time and Part Time Available!

Pay Rate

Positions range form $21.30 - $24.00

Schedule

Part Time Sat & Sun 7am-3pm & 3pm-11pm

Full Time overnights 11pm-7am

Security Officer and Supervisor Responsibilities include but are not limited to

:

• Must keep a professional appearance.
• Must remain on post at all times.
• Monitoring security Concierge personnel to ensure guest services are satisfactory
• Provide general admin support and respond to inquiries and anticipate customers needs.
• Ensure that all security concierge personnel are aware of and perform their duties in full compliance with the facility security operations procedures and location policies, procedures and regulations.
• Review and approve all reports, duty logs, etc. submitted by security personnel.
• Ensure timely notification of all serious incidents.
• Basic computer knowledge
• Maintain effective communications with all assigned security personnel.
• Deliver a memorable and pleasant experience to all customers/vendors.
• Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location.
• Work with management in the development and implementation of sound employee relations, development, and retention programs for the location.
• Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations.

Work schedule may include evenings or night shifts and weekends/holidays as determined and scheduled annually.

Assume other duties as required by either Client or Northeast Security, Inc

Security Officer And Supervisor Skills

• Excellent customer service skills and service delivery orientation
• Answering phone calls
• Monitoring security Concierge personnel to ensure guest services are satisfactory
• Client Management Skills
• Strong Leadership skills
• Knowledge of supervisory practices, procedures, and security operations
• Ability to provide positive direction and motivate performance.
• Strong attention to detail
• Strong written and verbal communication skills
• Ability to show responsibility and friendliness towards clients and residents.
• Strong professionalism
• Ability to solve conflict/problem solve.
• Maintain the highest ethical and professional standards.
• Must be able to multi-task and self-manage in a dynamic environment.
• Must be knowledgeable of all company policies and procedures.
• Maintain effective relationships with all levels of the company and client organizations.

IND123

Education Requirements (All)

High School Diploma

Additional Information / Benefits

• Medical Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Sick Days
• 401K/403b Plan

This is a Full and Part-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.