$27.9 Security Supervisors (Ann)

Northeast Security Inc.; Boston (MA); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

401K/403b Plan

Job summary

Northeast Security, Inc. in Boston, MA is seeking Security Supervisors to oversee shifts and ensure guest services quality. This role emphasizes professional presence, post coverage, and client interaction across multiple schedules.

The position requires a High School Diploma, background screening, and completion of orientation. Competitive pay, comprehensive benefits, and opportunities for advancement are offered in a team-focused environment.

Qualifications

• High School Diploma required.
• Background screening and drug testing may be required.
• Orientation completion is mandatory.

Responsibilities

• Monitor security concierge staff to ensure guest services are satisfactory.
• Remain on post at all times and maintain professional appearance.
• Review and approve reports and duty logs submitted by security personnel.
• Provide admin support and respond to inquiries; ensure compliance with procedures.
• Communicate effectively with security personnel and clients; maintain relationships.

Skills

Customer service

Leadership

Client management

Communication

Detail orientation

Conflict resolution

Professionalism

Multi-tasking

Education

High School Diploma

Job description

Overview

Positions are available based on applicant eligibility, availability, background screening, drug testing and completion of orientation. Upon completion of orientation, positions may still be rescinded in the event of failure to pass any background requirements. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, not-job related disability, or any other protected group status.

Company Overview

Northeast Security, Inc. was founded in 1967 and has grown to become one of the largest and most highly regarded security services firms in New England. Anticipating and responding to the ever-changing demands of the security and safety industry has made Northeast Security the region's market leader.

Role Summary

Northeast security is seeking Security Supervisors in Boston, MA and Boston surrounding areas.

Pay Rate

Pay Rate: Positions range from $27.9 - $29.7

Schedule

• Part Time Sat & Sun 7am-3pm & 3pm-11pm
• Fri & Sat- 2pm- 10pm
• Sat & Sun- 2pm-10pm
• Fri- Sun- 11pm-7am
• Fri-Sat 11pm-7am
• Full Time overnights 11pm-7am

Assume other duties as required by either Client or Northeast Security, Inc

Supervisor Responsibilities Include But Are Not Limited To

• Must keep a professional appearance.
• Must remain on post at all times.
• Monitoring security Concierge personnel to ensure guest services are satisfactory
• Provide general admin support and respond to inquiries and anticipate customers needs.
• Ensure that all security concierge personnel are aware of and perform their duties in full compliance with the facility security operations procedures and location policies, procedures and regulations.
• Review and approve all reports, duty logs, etc. submitted by security personnel.
• Ensure timely notification of all serious incidents.
• Basic computer knowledge
• Maintain effective communications with all assigned security personnel.
• Deliver a memorable and pleasant experience to all customers/vendors.
• Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location.
• Work with management in the development and implementation of sound employee relations, development, and retention programs for the location.
• Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations.

Security Officer And Supervisor Skills

• Excellent customer service skills and service delivery orientation
• Answering phone calls
• Monitoring security Concierge personnel to ensure guest services are satisfactory
• Client Management Skills
• Strong Leadership skills
• Knowledge of supervisory practices, procedures, and security operations
• Ability to provide positive direction and motivate performance.
• Strong attention to detail
• Strong written and verbal communication skills
• Ability to show responsibility and friendliness towards clients and residents.
• Strong professionalism
• Ability to solve conflict/problem solve.
• Maintain the highest ethical and professional standards.
• Must be able to multi-task and self-manage in a dynamic environment.
• Must be knowledgeable of all company policies and procedures.
• Maintain effective relationships with all levels of the company and client organizations.

Education Requirements (All)

High School Diploma

Benefits

• Medical Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Sick Days
• 401K/403b Plan

IND123

Shift Designation

This is a Full and Part-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.