Security Officers (2 positions), Shift Leads for Evenings and Overnights

University of Missouri-Columbia; Columbia Township (MO); On-site; USD 22,000 - 23,000; Full time

Job summary

The University of Missouri System Libraries Administration seeks a Shift Lead Security Officer to coordinate shifts, train staff, and handle security rounds and incidents. The role emphasizes leadership during emergencies, reporting, and ensuring safety procedures are followed on campus.

Minimum qualifications include a high school diploma or equivalent; preferred candidates have prior security experience and CPR/First Aid readiness.

Qualifications

• High school diploma or equivalent experience.
• Strong communication and teamwork skills.
• Ability to follow procedures under pressure.

Responsibilities

• Coordinate shift activities and supervise PT officers.
• Train new employees on procedures and safety.
• Prepare progress reports for officers on shift.
• Monitor communications channels and respond to queries.
• Review incident logs and update records.
• Collect patron counter data and tally sheets.
• Issue corrections for behavior impacting safety.
• Support scheduling and coverage as needed.
• Operate PA system for emergencies and announcements.
• Complete closing rounds and reports.

Skills

First Aid & CPR

Interpersonal communication

Written communication

Follow established guidelines

Walking rounds

Detail-oriented

Education

High school diploma

Job description

Hiring Department

Libraries Administration

Job Description

The shift lead security officer is primarily responsible for coordinating the activities of specific shifts. In addition to the regular PT officer responsibilities, shift leads assume additional duties, including but not limited to: training new employees; calling late/absent employees and reassigning staff for coverage, as needed; perform other administrative duties, as assigned. The officer is responsible for rounds, closing procedures, locking and unlocking doors, assisting patrons and staff, setting/disarming alarm systems, handling and/or reporting maintenance and custodial problems and, in general, dealing with any emergency or routine situations as needed.

Shift Lead Duties might include:

• Act as the most senior officer when Senior Security Officers are unavailable, which may include serve as the point of contact for First Responders (such police, fire, and medical), Energy Management, or Campus Facilities. Be prepared to lead the shift during emergencies.
• Train new employees and review procedures with existing officers during assigned shifts. Have a full understanding of the Security and Safety Team Mission and continuously review training and procedures.
• Assist with progress reports for current officers during assigned shifts.
• Actively check communication channels (Teams, emails, etc) while on duty and encourage other officers to do the same.
• Check Trespass Reports and Incident Logs for updates.
• Collect and compile patron counter and tally sheet information.
• Issue corrections for behavioral issues (behavior that distracts an officer from their Safety Team responsibilities). Escalate to senior officers, when appropriate.
• Assist with SubItUp scheduling issues.
• Run the PA System to make emergency closure announcements.
• Perform closing rounds.
• Complete incident reports.

Other duties may include:

• Complete rounds through the building.
• Provide coverage for security desks, as needed.
• Ensure the security of assigned work area.
• Assist patrons.
• Investigate and report security incidents (e.g., policy violations, thefts, emergencies, etc.). Initiate communication with supervisor regarding security issues, project difficulties, etc.
• Investigate, correct and report maintenance problems through the appropriate channels.
• Perform special projects and other duties as assigned.

Shift

2 shifts available: Evening Shift Lead working hours: typically Sun-Thu 4:30pm-12:30am Overnight Shift Lead working hours: typically Mon-Fri 12:00am-8:00am Shift hours will be vary based on posted library hours. There is some room for flexibility, but the essential hours are posted above. Some hours outside of these shifts will be necessary for changes in the public hours, coverage, and/or training purposes.

Minimum Qualifications

High school diploma or experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications

Prior security experience.

Candidates will also be evaluated on the following:

• Ability to pass standard First Aid and CPR courses.
• Interpersonal and communication skills, verbal and written
• Ability to follow established guidelines and respond to unique situations.
• Ability to complete scheduled walking rounds through the building.
• Ability to perform detailed work.

Anticipated Hiring Range

Salary Range: $16.30-$16.80 per hour

Grade: GGS 004

University Title: Security Officer.

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Application Materials

Submit resume with the application materials.

Sponsorship Information

Employment visa sponsorship is not available for this position.

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.