Security Officer- Westchester/ Oakbrook- Full time

Apex3 and Premier Security; Oak Brook (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

Premier Security is seeking a full-time Security Officer for the Westchester/Oakbrook area. The officer will interact with tenants and visitors, ensuring a secure and welcoming environment. Responsibilities include customer service, report writing, and adherence to access control procedures.

Qualifications include a high school diploma, a Basic Security Training Certification, and excellent communication skills. The position requires flexibility in scheduling with availability for all shifts.

Qualifications

• Must have a valid driver's license in good standing for positions requiring driving.
• Ability to pass a background check and drug screen.
• Must be at least 20 years of age.

Responsibilities

• Interact professionally with visitors, tenants, and employees.
• Provide outstanding customer service and adhere to policies.
• Write clear reports of daily activities and incidents.

Skills

Customer service orientation

Time management

Written communication

Verbal communication

Problem-solving

Education

High school diploma or GED

20-hour Basic Security Training Certification

Tools

Access control computer systems

Job description

Security Officer - Westchester / Oakbrook - Full time

Premier Security is a regionally recognized contract security service firm that provides the highest quality customized security programs to world-class commercial, residential and retail properties. Premier Security was created in 2004, by the Executive Leadership of Levy Security; which is now known as Apex3 Security.

Premier Security has relationships with over 35 clients and close to 400 employees. Our specialty is the Chicago market, which allows us to provide a close relationship versus global service providers.

Responsibilities

• Interacting with visitors, tenants, vendors and client employees in a friendly, but professional manner.
• Providing outstanding customer service to all tenants, visitors and client representatives while adhering to company and building policies.
• Ensuring tenants, visitors, messengers and vendors follow access control procedures according to building policy.
• Writing clear, concise and thorough reports, including daily activity and incident.
• Using access control computer systems.
• Performing assigned tasks with minimal supervision.
• Standing, sitting or walking for extended periods of time.
• Working in elevators and responding to high‑rise floors.
• Working exterior posts in inclement weather.
• Responding to emergency calls or situations involving visitors, tenants, vendors and client representatives and following department procedures to properly handle the situation.
• Receiving cross‑training on all contracted posts which will assist department and client leadership during an emergency incident.
• This is a floater position and requires the officer to have open availability, be able to work all shifts and days.
• Being at least 20 years of age.
• Being a high school graduate (GED accepted) and providing an original diploma and/or official transcripts.

Qualifications

• Having a 20‑hour Basic Security Training Certification.
• Passing a stringent pre‑employment background investigation, including a drug screen, demonstrating a stable work history and/or education.
• Disclosing all criminal convictions and pending charges.
• Having a valid driver’s license in good standing (subject to periodic audits) if the position requires driving, including operating a golf cart.
• Having an excellent appearance and attitude.
• Being customer‑service oriented, organized, responsible and professional.
• Being willing to "go the extra mile" in welcoming and assisting building tenants, visitors and client representatives.
• Having strong written, verbal and interpersonal communication skills.
• Being a motivated, self‑starter with the willingness and ability to function with limited supervision.
• Being able to multi‑task in a service‑oriented environment.
• Being flexible with scheduling and able to hold over to the next shift or work extra hours as needed.
• Having the ability to evaluate, investigate and report all types of security incidents.
• Having reliable transportation and maintaining a working telephone number through which we can contact you.
• Wearing the professional uniform and maintaining high standards for grooming and appearance.
• Providing a valid PERC (blue card) only if you have received one in the past.
• Having previous high‑rise building security or customer‑service experience is preferred.