Security Officer - Water Services

City of Glendale; Glendale (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

Join the City of Glendale as a Water Services Security Officer, ensuring the safety of critical water and wastewater infrastructure. The role includes monitoring surveillance systems, conducting patrols, and managing emergency calls, offering a competitive hourly wage and comprehensive benefits package. Engage with a diverse team in a thriving community environment, where you can develop your career while contributing to public safety.

Benefits

Generous benefits package

Accrual of holiday and vacation leave

Retirement plan participation

Qualifications

• Two years of experience as a security officer or police officer.
• Knowledge of industrial security practices.
• Valid Arizona driver's license required depending on assignment.

Responsibilities

• Monitor surveillance and access control systems.
• Patrol water and wastewater infrastructure sites.
• Document and report suspicious activities.

Skills

Analyzing emergency situations

Handling hostile individuals

Identifying hazardous conditions

Effective communication

Education

High school diploma or equivalent

Tools

Electronic security systems

Job description

About Us: The City of Glendale's Water Services Department provides over 250,000 residents with safe, reliable, and high-quality water and wastewater services. Glendale Water Services promotes industry best practices, leadership, and innovation to ensure our employees put public health and the vitality of our community first!
The Role:

The Water Services Security Officer provides security for the City's water and sewer critical infrastructure. Duties include monitoring video surveillance, alarms, and access control systems; patrolling water/wastewater plants and remote sites; managing inbound calls and dispatching service responders; and documenting and reporting suspicious activity.
Salary: This position is:

• FLSA on-exempt, and will earn overtime for any hours worked over 40 in a week.
• A Grade 309 with an hourly salary between $19.5577 - $29.3365.

Benefits: The City of Glendale offers a generous benefits package with competitive rates that become effective on the 1st of the month following 30 days of employment. You can review the FY25 Benefits Guide or visit the City of Glendale’s Benefits page for more information.
Holiday, Vacation, and Sick Leave:
Regular status positions offer:

• The City of Glendale observes 10.5 holidays per year, and full-time employees are also granted an additional 12 hours of holiday special leave to celebrate their cultural or religious holidays throughout the calendar year.
• Vacation leave accrues at:
  • 5.33 hours per pay period (138 hours/17.25* days per year)
  • Increases to 6.12 hours after 5 years
  • Then caps out at 7.6 hours after 10 years of service.
• Sick leave accrues at 4.4 hours per pay period (114 hours/14.25 days* per year).

* Days per year estimates are based on an 8-hour work day.

Retirement:
This position participates in the Arizona State Retirement System (ASRS).

• The current contribution rate is 12.27%.
• Contributions are mandatory, and are collected each pay period.

Why Choose Glendale:

The City of Glendale is the West Valley’s entertainment nexus; whether it’s attending a world-class sporting event at StateFarm Stadium, enjoying a concert at Desert Diamond Arena, or shopping and dining at the Westgate Entertainment District, as a City of Glendale employee, you'll be right in the middle of it all! Glendale is centrally located within the west valley and has convenient access to the 101, 303, US 60, and I-10 freeways. With development happening all around the city, you will notice new homes and businesses being constructed frequently.

At the City of Glendale you'll have the opportunity to interact and engage with a highly diverse, dedicated, and skilled group of professionals. It is one of the best places to work, to grow your career, skills, and advance your future.

Monitors CCTV, alarm and access control systems, and other physical security and emergency systems.

Conducts vehicle and foot patrols of water and wastewater critical infrastructure sites.

Reports and records site security deficiencies, suspicious activities, and emergencies.

Monitors employee, visitor, and vehicle ingress and egress and prevents unauthorized access to restricted areas.

Monitors personnel working in hazardous conditions to ensure their safety.

Documents activities and prepares incident reports.

Manages inbound calls; identifies and assesses customers’ needs; and coordinates and dispatches after-hour emergency service responders.

Operates portable radios and/or phones to maintain police contact.

Performs other related duties as assigned.

Minimum Qualifications:
Two years of experience as a security officer or police officer.

The preferred candidate for this role will have previous experience securing critical infrastructure such as roadways, railways, electrical, or water utility infrastructure.

Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying. One year of relevant experience may be substituted for each year of required education.

Knowledge of:

• Industrial security practices
• Electronic security alarms and systems

Skill in:

• Analyzing and reacting to emergency situations

Ability to:

• Handle encounters with irate or hostile individuals
• Identify hazardous or unsafe conditions or behaviors
• Develop and maintain effective working relationships with City staff and the public
• Effectively communicate orally and in writing
• Operate city vehicles, depending on area of assignment

Special Requirements:

• Valid Arizona driver's license, depending on area of assignment.
• May be required to work evenings, weekends and holidays.
• This position is classified as safety-sensitive which requires candidates to successfully undergo drug and alcohol testing prior to employment. They will be subject to further drug and alcohol testing throughout their period of employment in accordance with the City of Glendale Substance Abuse policy. A post-offer physical assessment is required. The City of Glendale will incur the cost of all required testing.

Success Factor Classification Level - Foundational

To view the success factor definitions please click here. (If needed, click here to download PDF reader).

This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change Physical Requirements:
Extensive walking or sitting depending on assignment. Enters, exits, and operates city vehicles, depending on area of assignment.

Working Conditions:
Exposure to varying weather conditions. Occasionally may encounter hostile or irate persons.