Security Officer — Visible Protection & Service

Vallarta Supermarkets; Pasadena (CA); On-site; USD 30,000 - 33,000; Full time

Job summary

Vallarta Supermarkets is seeking a Security Officer to safeguard premises, assets, staff, and customers across district locations. You will patrol, monitor, and respond to incidents while maintaining a calm, professional presence and delivering exceptional service.

Requirements include a High School Diploma, prior security and customer service experience, and bilingual Spanish/English abilities. The role involves shift flexibility, reporting to the District Security Manager, and travel between

Qualifications

• High School Diploma or equivalent required.
• Prior security guard and customer service experience preferred.
• Basic bilingual Spanish/English reading, writing, speaking.
• Knowledge of BSIS Power to Arrest training.
• Excellent oral and written communication; professional demeanor.

Responsibilities

• Provide security to the business, occupants, team members, customers, and vendors; patrol premises and stay visible.
• Deliver extraordinary customer service; greet and assist customers and staff.
• Identify security risks; report irregularities and restrain trespassers when needed.
• Write activity and incident reports documenting observations and events.
• Coordinate with local authorities; maintain relations with law enforcement and emergency services.
• Assist asset protection in preventing theft and shrink; support shoplifting arrests as needed.
• Enforce company policies, procedures, and standards; stay compliant with BSIS regulations.

Skills

Customer service

Observation skills

Bilingual Spanish/English

Power to Arrest

Communication skills

Education

High School Diploma

Job description

Vallarta Supermarkets is seeking a Security Officer to safeguard premises, assets, staff, and customers across district locations. You will patrol, monitor, and respond to incidents while maintaining a calm, professional presence and delivering exceptional service.

Requirements include a High School Diploma, prior security and customer service experience, and bilingual Spanish/English abilities. The role involves shift flexibility, reporting to the District Security Manager, and travel between