Security Officer: Visible Presence & Customer Safety

Harvard Protection Services, LLC.; New York (NY); On-site; USD 23,000 - 32,000; Full time

Job summary

Harvard Protection Services provides security and life-safety services for clients and their properties in the United States. Officers support clients with a professional, customer-focused approach and are tasked with maintaining a visible presence, greeting visitors, and enforcing policies.

Officers patrol facilities, monitor alarms, and prepare incident reports. A valid security guard license or the ability to obtain one is required, along with reliable transportation and strong communication

Qualifications

• State or municipality mandated security officer licenses.
• Minimum High School Diploma, GED or the equivalent.
• Must have a security guard license or be able to obtain one within an acceptable period.
• Must have reliable means of communication and transportation.
• Strong interpersonal communication skills and neat and professional appearance.
• Write routine log entries and incident reports.

Responsibilities

• Maintain a professional demeanor, aiding customers, employees, visitors, and guests
• Maintain a visible presence in the facility / building assigned
• Monitor the environment, with the ability to detect suspicious and unsafe activity
• Responsible for becoming familiar with incoming/outgoing traffic and know customers, tenants, visitors, and guests
• Greet customers, visitors, staff, tenants, guests in a professional manner
• Answer all phones in a professional manner
• Permit authorized persons to enter property and monitor entrances and exits
• Know the facility / building policies and procedures; enforce them within the limits of the position
• Perform required patrols of designated areas on foot or in vehicle
• Observe departing personnel to protect against theft and ensure proper removal of property
• Follow established emergency action planning and procedures
• Monitor alarms and systems
• Prepare reports on accidents, incidents, and suspicious activities

Skills

Interpersonal communication

Professional appearance

Customer service

Education

High School Diploma/GED

Tools

Security guard license

Job description

Harvard Protection Services provides security and life-safety services for clients and their properties in the United States. Officers support clients with a professional, customer-focused approach and are tasked with maintaining a visible presence, greeting visitors, and enforcing policies.

Officers patrol facilities, monitor alarms, and prepare incident reports. A valid security guard license or the ability to obtain one is required, along with reliable transportation and strong communication