Security Officer - UPMC Shadyside

UPMC; Pittsburgh (Allegheny County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Security Officer to ensure the safety and security of its facilities. In this dynamic role, you will patrol the premises, monitor alarms, and provide exceptional customer service to patients and visitors. Your responsibilities will include documenting incidents, responding to emergencies, and maintaining a visible security presence. The ideal candidate will possess strong communication skills, physical fitness, and the ability to handle sensitive situations with integrity. This opportunity offers a rotating schedule, including weekends and holidays, and a sign-on bonus to welcome you to the team.

Benefits

Sign-On Bonus

Health Insurance

Paid Time Off

Retirement Plan

Qualifications

• High integrity for handling sensitive information.
• Specific licensure and certifications required.

Responsibilities

• Patrolling UPMC hospitals and grounds to prevent criminal activity.
• Providing customer service to maintain a safe environment.

Skills

Interpersonal Skills

Effective Communication

Crisis Response

Conflict Resolution

Physical Fitness

Education

High School Diploma or Equivalent

Tools

Security Alarms

Communication Devices

UPMC Vehicles

Job description

Join to apply for the Security Officer - UPMC Shadyside role at UPMC.

UPMC Shadyside Hospital is hiring a Security Officer! In this role, you will ensure the safety and security of patients, visitors, staff, and all UPMC properties. Your main duties include:

• Patrolling UPMC hospitals, buildings, and grounds to prevent criminal activity.
• Creating a visible security presence and documenting activities.
• Contacting UPMC Police Officers or other law enforcement if needed.
• Monitoring security, fire, and environmental alarms.
• Addressing and resolving issues, disputes, and unusual situations.
• Providing assistance and customer service to patients, families, visitors, and staff.
• Documenting incidents and completing reports as required.

The schedule for this position will rotate, including weekends and holidays. Additionally, this role is eligible for a sign-on bonus!

Responsibilities include:

• Staffing fixed posts to monitor ingress and egress to secured areas.
• Providing customer service to maintain a safe environment.
• Inspecting parcels to prevent theft.
• Responding to and resolving problems and disputes.
• Maintaining certifications and licenses.
• Assisting with traffic control and vehicle assistance.
• Transporting deceased to morgue and releasing bodies.
• Monitoring alarms and responding as needed.
• Patrolling to deter criminal activity, documenting activities, and contacting law enforcement.
• Operating UPMC vehicles per regulations.
• Conducting patient escorts and stand-by details.
• Completing mandatory training programs.
• Reporting incidents and hazards.

Qualifications:

• High integrity for handling sensitive information.
• High School diploma or equivalent preferred.
• Strong interpersonal skills for effective communication and conflict resolution.
• Psychological fitness for stress and conflict situations.
• Physical fitness for crisis response.
• Effective oral and written communication skills.
• Background and criminal record check required.
• Availability for all shifts.
• Wearing a bulletproof vest is required.
• Specific licensure and certifications, including Act 235, CPR/BLS, valid driver’s license, and passing physical standards.

UPMC is an Equal Opportunity Employer/Disability/Veteran