Security Officer Unarmed Site Patrol Customer Service

Allied Universal; Columbus (OH); On-site; USD 20,000 - 28,000; Full time

Job summary

Allied Universal in Columbus, OH is hiring a Security Officer Unarmed Site Patrol Customer Service. You will protect clients, patrol assigned areas, monitor access points, and respond to security concerns with integrity and professionalism.

This full-time role emphasizes excellent customer service, clear communication, and timely reporting, contributing to a safe, welcoming environment for tenants and visitors.

Qualifications

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check required by law.
• Drug screen required where permitted by law.
• Licensing requirements may apply.

Responsibilities

• Provide customer service to tenants, visitors, vendors, and staff by following security procedures and site policies; assist in emergencies.
• Conduct regular unarmed patrols in common areas, parking facilities, and perimeters; report hazards and incidents.
• Monitor access points and document incidents and maintenance concerns.
• Respond calmly to incidents, contacting appropriate personnel and responders as needed.
• Complete detailed activity and incident reports with professionalism.

Skills

Customer service

Education

High School Diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Unarmed Site Patrol Customer Service in Columbus, OH, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As an Unarmed Patrol Officer at a commercial real estate location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for tenants and visitors. You will provide exceptional customer service, communicate clearly, and respond to security-related concerns with integrity. Join Allied Universal’s agile, reliable team, where a caring culture and teamwork put people first.

Position Type: Full Time

Pay Rate: $17.32 / Hour

Job Schedule: DayTimeMon02:00 PM - 10:00 PMTue02:00 PM - 10:00 PMSat06:00 AM - 02:00 PMSun06:00 AM - 02:00 PM

What You'll Do:

• Provide customer service to tenants, visitors, vendors, and/or property staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random unarmed patrols throughout commercial real estate common areas, parking facilities, building perimeters, and other assigned locations to help identify and report unusual conditions.
• Monitor access points and observe activity throughout the property, documenting incidents, maintenance concerns, hazards, and/or policy violations according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, contacting appropriate property personnel, emergency responders, and/or Allied Universal leadership as needed.
• Complete detailed activity reports, incident reports, and shift documentation while maintaining a professional presence at the assigned location.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.