Security Officer – Unarmed Patrol

Allied Universal; Durham (NC); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health & retirement benefits

Perks program discounts

Job summary

Allied Universal in Durham, NC is seeking a Security Officer – Unarmed Patrol to monitor and protect patients, staff, and visitors at a healthcare location. You will conduct routine rounds, maintain visibility, and respond to incidents following site procedures.

Day-to-day duties include documenting activity, coordinating with first responders, and providing clear customer service. A high school diploma, 21+ age, and background check are required; a driving license is required only for driving

Qualifications

• High school diploma or equivalent required.
• 21+ years of age at start of employment.
• Background check required by law.
• Drug screen required by law.
• Licensing requirements may be required by state/local laws.

Responsibilities

• Provide customer service to patients, visitors, and staff at a healthcare location following security procedures and site policies.
• Respond to incidents calmly and coordinate with first responders as directed.
• Conduct regular unarmed patrols of interior and exterior areas to deter hazards and prevent incidents.
• Monitor access points and assist with directions and wayfinding for patients and staff.
• Complete incident reports, patrol logs, and daily activity logs per post orders.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer – Unarmed Patrol in Durham, NC, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As an unarmed patrol officer in a healthcare location, you will monitor and patrol assigned areas, conduct routine rounds, and remain highly visible to help reduce security-related incidents. You will support staff, patients, and visitors with clear communication and responsive customer service, while documenting activity using computer and/or tablet tools. At Allied Universal, you will bring agility, reliability, and innovation to a caring, people-first culture built on teamwork and integrity.

Position Type: Full Time

Pay Rate: $20.46 / Hour

Job Schedule

DayTimeMon01:00 PM – 09:00 PMTue01:00 PM – 09:00 PMWed01:00 PM – 09:00 PMThur01:00 PM – 09:00 PMFri01:00 PM – 09:00 PM

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You’ll Do:

• Provide customer service to patients, visitors, and staff at a healthcare location by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner, including reporting concerns and coordinating with site contacts and/or first responders as directed.
• Conduct regular and random unarmed patrols of interior areas, entrances, parking areas, and the perimeter to help to deter unwanted activity and/or identify hazards or suspicious behavior.
• Monitor access points and common areas, assist with visitor directions and/or wayfinding, and support patient and staff flow by observing and documenting security-related concerns.
• Complete required documentation such as incident reports, patrol logs, and daily activity logs, and communicate status updates to supervisors and/or site leadership per post orders.

Minimum Requirements:

• Be at least 21 years of age.
• Customer service experience is preferred.
• Be comfortable using a computer or tablet is preferred.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.