Security Officer - The Hay-Adams - starting at $25/hour

B. F. Saul Company Hospitality Group; Adams (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a prestigious hotel as a security officer, where you will ensure the safety and well-being of guests in an iconic setting. This role involves active foot patrols, emergency response, and maintaining a calm environment amidst potential disturbances. As part of a dedicated team, you will play a crucial role in providing exceptional guest experiences while upholding the highest standards of security and safety. If you're passionate about hospitality and have a keen eye for detail, this opportunity offers a chance to make a significant impact in a renowned establishment.

Qualifications

• High school diploma required; experience in security preferred.
• Strong communication skills and ability to handle emergencies.

Responsibilities

• Perform foot patrols to identify security risks and maintain order.
• Respond to emergency situations and assist guests with safety issues.
• Document incidents and communicate effectively with team members.

Skills

Verbal Communication

Emergency Response

Problem Solving

Physical Fitness

Education

High School Diploma

Tools

Two-way Radio

Pager

Job description

Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John’s Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.’s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night’s sleep.

Position Overview:

Performs protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property to maintain a safe and secure environment.

Essential Duties & Responsibilities

1. Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two-way radio, bending, stooping and kneeling as in performing CPR.
2. Maintain order in the hotel, dealing with the welfare of guests, e.g. assisting with door lock problems, coordinate expedient response to emergency conditions such as fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct, violations of hotel policy and civil laws as warranted for the security and safety of hotel guests, employees, patrons and property. Requires grasping lifting or carrying or otherwise moving persons, packages, luggage, wheelchairs and safety equipment using manual dexterity of hands.
3. Answer security telephone and safety hotline calls and respond in a timely manner based on priority.
4. Use a clear, concise English-speaking voice, listen with empathy, provide accurate information and document legibly all appropriate incident information.
5. Memorize and monitor fire safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers.
6. Regular attendance in conformance with the standards, which may be established by The Hay Adams from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
7. Due to the cyclical nature of the hospitality industry