Security Officer - T-Mobile Arena

MGM Resorts International; Las Vegas Valley (NV); On-site; USD 41,000 - 52,000; Full time

Job summary

Join MGM Resorts International as a Security Officer, where you will play a critical role in ensuring guests have an unforgettable experience. This position requires excellent customer service skills, the ability to resolve issues, and a commitment to creating a safe and welcoming environment at one of the world's top entertainment venues.

Benefits

Wellness incentive programs

Discounts on hotel, food, and entertainment

Free parking at MGM properties

Professional development opportunities

Qualifications

• 1+ year of customer service experience required.
• Ability to handle guest complaints positively.
• Detail-oriented with strong decision-making skills.

Responsibilities

• Greet guests and provide outstanding service.
• Engage with guests during events at T-Mobile Arena.
• Manage guest experiences in a fast-paced environment.

Skills

Customer Service

Conflict Resolution

Detail-oriented

Education

High School Diploma or GED

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
As a Security Officer, you will be responsible for setting the stage for an excellent guest experience by greeting guests during their time at our property and providing an outstanding level of guest services.

THE STARTING RATE:

• $20/hour

THE DAY-TO-DAY:

• Greet and engage with guests, smiling, and hearing their stories as you interact with our guests.

• Enjoy working while being a part of our special events, concerts, and with guests from all over the world.

• Being the highlight of our guests' experience while taking in all that T-Mobile Arena has to offer.

• Working in an event-based role that allows you to experience everything from an amazing concert to an energetic hockey crowd.

• Shifts offer will vary based on T-Mobile events that are scheduled.

THE IDEAL CANDIDATE:

• High School Diploma, GED, or equivalent.

• 1+ year of customer service experience.

• Ability to handle guest complaints and resolve them with a positive outcome.

• Detail-orientated and able to make sound decisions in stressful situations with the support of leadership.

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

• Free parking on and off shifts at all MGM properties.

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11103

Are you ready to JOIN THE SHOW? Apply today!