Security Officer - Surveillance Operator

Alliedbarton Security Services; New York (NY); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Smart tools

Career growth

Health benefits

Perks program

Job summary

Allied Universal is seeking a Security Officer - Surveillance Operator in New York City to safeguard clients across various industries. You will perform unarmed patrols, monitor access points, and respond to incidents while delivering outstanding customer service and maintaining professional communication with visitors and team members.

The role emphasizes security procedures, policy adherence, and the use of computer/tablet systems to support operations.

Qualifications

• Possess a New York State Security Guard License.
• Be comfortable using a computer or tablet.
• Access control and badge experience is preferred.
• Be at least 18 years old for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Subject to background investigation as required by law.
• Driver’s license required for driving positions only.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures and site policies.
• Respond to incidents calmly following established protocols and reporting requirements.
• Conduct regular unarmed patrols to deter unauthorized activity and identify unusual conditions.
• Monitor access points and document incidents, observations, and patrol activity.
• Communicate professionally with clients, visitors, and Allied Universal leadership.

Skills

Customer service

Patrol procedures

Access control

Incident reporting

Communication

Education

High school diploma or equivalent

New York State Security Guard License

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer - Surveillance Operator, you will serve and safeguard clients in a range of industries. As an Unarmed Patrol Officer with Allied Universal, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and support access control activities. You will provide outstanding customer service, communicate professionally with visitors and team members, and use computer or tablet systems as needed. Join an agile, reliable, and innovative team that puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

DayTimeWed10:00 AM - 06:00 PMThur10:00 AM - 06:00 PMFri10:00 AM - 06:00 PMSat10:00 AM - 06:00 PMSun10:00 AM - 06:00 PM

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols and reporting requirements.
• Conduct regular and random unarmed patrols throughout the location and perimeter to help to deter unauthorized activity and identify unusual conditions.
• Monitor access points and observe activity within assigned areas, documenting incidents, observations, and patrol activity as required.
• Communicate professionally with clients, visitors, and Allied Universal leadership while supporting a professional environment.

Minimum Requirements:

• Possess a New York State Security Guard License.
• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Licensed by the New York State Department of State

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.