Security Officer - Store Loss Prevention

Nebraska Furniture Mart Inc.; Kansas City (KS); On-site; USD 23,000 - 29,000; Full time

Job summary

Nebraska Furniture Mart Inc. is seeking a Security Officer to maintain a safe, secure environment, protecting people and property at our stores in Kansas.

You will greet customers, assist with carts and wheelchairs, monitor property, and respond to incidents while documenting findings. Requirements include a high school diploma or GED, a valid driver’s license, and the ability to pass background checks and mandatory training such as NFM Response to Resistance and First Responder.

Qualifications

• High School Diploma/GED preferred
• Valid driver’s license and acceptable driving record
• Ability to consistently engage customers in a professional manner
• Remain flexible to ever changing environments and adapt to different situations
• Stamina to stand for long periods of time
• Knowledge of Microsoft Office applications
• Certification in OC foam deployment within one year of employment (Nebraska & Kansas only)
• Satisfactorily complete NFM Response to Resistance and First Responder training courses within ninety days of employment
• Ability to obtain a non-commissioned security officer license within thirty days of employment (Texas only)
• Ability to work night, weekend and/or early morning hours based on business needs
• Pre-employment screening includes, but isn’t limited to, drug screen and criminal background check

Responsibilities

• Greet: Welcome all customers, visitors and vendors and assist them in locating staff within the stores
• Support: Issue electric handicapped shopping carts to customers and provide assistance in obtaining wheel chairs and shopping carts
• Monitor: Examine and properly tag property being brought into the stores
• Assess: React as necessary and assist in handling any situations – shoplifting, medical emergencies and inclement weather
• Patrol: Watch facilities and parking areas on foot or in a vehicle. Direct traffic during special events or heavy customer traffic, while enforcing parking regulations
• Assist: Help customers and staff with vehicle break-downs and lock-outs and retrieve shopping carts from parking areas
• Report: Conduct preliminary investigations, audits and security surveys and document the findings

Skills

Customer service

Professional communication

Stamina to stand long periods

Flexibility to adapt to changing env

Education

High School Diploma/GED

Tools

OC foam deployment cert

First Responder training

MS Office

Job description

Pay Range: $17.41 - $21.15 hourly

Job Description: Your Piece of the Puzzle

NFM is looking for a Security Officer to provide an authoritative presence to ensure a safe and secure environment, while protecting company property and staff.

Job Duties: A Day in the Life

• Greet: Welcome all customers, visitors and vendors and assist them in locating staff within the stores
• Support: Issue electric handicapped shopping carts to customers and provide assistance in obtaining wheel chairs and shopping carts
• Monitor: Examine and properly tag property being brought into the stores
• Assess: React as necessary and assist in handling any situations – shoplifting, medical emergencies and inclement weather
• Patrol: Watch facilities and parking areas on foot or in a vehicle. Direct traffic during special events or heavy customer traffic, while enforcing parking regulations
• Assist: Help customers and staff with vehicle break-downs and lock-outs and retrieve shopping carts from parking areas
• Report: Conduct preliminary investigations, audits and security surveys and document the findings

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love.

Qualifications: Can You Check These Boxes?

• High School Diploma/GED preferred
• Valid driver’s license and acceptable driving record
• Ability to consistently engage customers in a professional manner
• Remain flexible to ever changing environments and adapt to different situations
• Stamina to stand for long periods of time
• Knowledge of Microsoft Office applications
• Certification in OC (Oleoresin Capsicum) foam deployment within one (1) year of employment and maintain certification standards (Nebraska & Kansas only)
• Satisfactorily complete NFM Response to Resistance and First Responder training courses within ninety (90) days of employment
• Ability to obtain a non-commissioned security officer license within thirty (30) days of employment (Texas only)
• Ability to work night, weekend and/or early morning hours based on business needs
• Pre-employment screening includes, but isn’t limited to, drug screen and criminal background check