Security Officer - Store Loss Prevention

NFM; Kansas City (KS); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Same day pay

Competitive pay increases

Health, dental, vision, life Insurance

Paid holidays and PTO

Staff discount

Tuition Reimbursement

401(k) with company match

Job summary

Nebraska Furniture Mart (NFM) is seeking a Security Officer to protect people and property across our stores. You will create a safe environment, handle incidents, and assist customers while delivering strong service.

We offer competitive hourly pay, full-time hours, and growth opportunities in a supportive community. This role includes night/weekend hours and benefits as part of a vibrant retail team.

Qualifications

• Strong customer service mindset and professional communication at all times.
• Ability to stay calm and respond effectively in emergencies or difficult situations.
• Willingness to work nights, weekends, and variable hours.
• OC foam deployment certification must be obtained within 1 year (Nebraska & Kansas only).
• Completion of NFM Response to Resistance and First Responder training within 90 days of employment.
• Pre-employment screening includes background check and drug test.

Responsibilities

• Greet customers, visitors, and vendors and help locate staff.
• Assist with wheelchairs and shopping carts as needed.
• Monitor and tag property entering stores.
• Respond to shoplifting, medical emergencies, and weather incidents.
• Patrol facilities and parking areas; direct traffic during events and maintain parking rules.
• Assist with vehicle breakdowns and retrieve shopping carts from parking areas.
• Document investigations, audits, and security findings.

Skills

Customer service

Professional communication

Stamina

Adaptability

Safety procedures

OC foam certification

First Responder training

Background checks

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

At Nebraska Furniture Mart (NFM), we’ve been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today’s Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreams and a culture that encourages volunteering and serving our communities.

Pay Range: $17.41 - $21.15 hourly

Job Description: Your Piece of the Puzzle

NFM is looking for a Security Officer to provide an authoritative presence to ensure a safe and secure environment, while protecting company property and staff.

Job Duties: A Day in the Life

• Greet: Welcome all customers, visitors and vendors and assist them in locating staff within the stores
• Support: Issue electric handicapped shopping carts to customers and provide assistance in obtaining wheel chairs and shopping carts
• Monitor: Examine and properly tag property being brought into the stores
• Assess: React as necessary and assist in handling any situations – shoplifting, medical emergencies and inclement weather
• Patrol: Watch facilities and parking areas on foot or in a vehicle. Direct traffic during special events or heavy customer traffic, while enforcing parking regulations
• Assist: Help customers and staff with vehicle break-downs and lock-outs and retrieve shopping carts from parking areas
• Report: Conduct preliminary investigations, audits and security surveys and document the findings

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love.

Qualifications: Can You Check These Boxes?

• High School Diploma/GED preferred
• Valid driver’s license and acceptable driving record
• Ability to consistently engage customers in a professional manner
• Remain flexible to ever changing environments and adapt to different situations
• Stamina to stand for long periods of time
• Knowledge of Microsoft Office applications
• Certification in OC (Oleoresin Capsicum) foam deployment within one (1) year of employment and maintain certification standards (Nebraska & Kansas only)
• Satisfactorily complete NFM Response to Resistance and First Responder training courses within ninety (90) days of employment
• Ability to obtain a non-commissioned security officer license within thirty (30) days of employment (Texas only)
• Ability to work night, weekend and/or early morning hours based on business needs
• Pre-employment screening includes, but isn’t limited to, drug screen and criminal background check

Benefits: What’s in It for You?

As a full-time member of our NFM Family, you will enjoy:

• Same day pay - access to your earned pay on-demand, when you need it the most
• Competitive pay - generous annual increases up to 7%
• Inclusive culture – Because everyone who works or shops at NFM should feel right at home
• Health, dental, vision, life Insurance, short and long term disability
• Paid holidays (upon hire) and paid time off (after 90 days)
• Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)
• Virtual and in-person career development opportunities at all levels
• Paid community volunteer opportunities
• Tuition Reimbursement
• You’ll start saving for your retirement immediately in NFM’s 401(k) and you’re eligible for company match after one year. NFM’s 401(k) also offers Berkshire Stock as an investment option

Nebraska Furniture Mart is an Equal Opportunity Employer