Security Officer-Star Community Health-Sigal

St. Luke's University Health Network - Nurse; Allentown (Lehigh County); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading healthcare provider is seeking a Security Officer to ensure the safety of patients and staff at their facility. The role involves patrolling hospital grounds, responding to incidents, and maintaining a secure environment. Ideal candidates will have a high school diploma or equivalent, with experience in security or customer service preferred. Applicants should possess strong communication skills and the ability to manage potentially volatile situations professionally.

Qualifications

• 3 years of experience in security or related fields preferred.
• Valid PA or NJ Driver’s License required.

Responsibilities

• Patrol hospital property to ensure safety.
• Handle patients exhibiting violent behavior.
• Perform hazardous patient decontamination procedures.

Skills

Customer Service

Verbal De-escalation

Physical Restraint

Education

High School Diploma or equivalent

Job description

St. Luke's is proud of the skills, experience, and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization, which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses, and other healthcare providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for healthcare.

The Security Officer provides a valuable resource of information and service for patients, visitors, and staff at the hospital. At all times, the officer must display a professional, helpful, and positive attitude when dealing with all internal and external customers. Additionally, the officer is responsible for performing security duties, responding to all security alerts, fires, and disasters (e.g., Disasters Levels I, II, III, and IV). The core responsibility is to protect staff, visitors, patients, and property according to policy and procedures.

JOB DUTIES AND RESPONSIBILITIES:

1. Patrol hospital property to ensure the safety of patients, visitors, employees, etc.
2. Handle and monitor patients exhibiting violent behavior.
3. Investigate security-related incidents and document findings on incident reports.
4. Document and maintain a daily report of activities.
5. Lock and unlock various buildings around the hospital campus.
6. Be part of the fire and disaster response teams.
7. Enforce hospital parking policies.
8. Display a caring and professional attitude when greeting all customers.
9. Respond to agitation or violent behavior requiring verbal de-escalation and/or physical restraint.
10. Perform hazardous patient decontamination procedures, including hazard identification, proper PPE use, decontamination setup, removal of contaminated clothing, and waste disposal.

PHYSICAL AND SENSORY REQUIREMENTS:

The individual must meet specific physical requirements, including sitting, standing, and walking up to eight hours per day, with breaks. Must handle and grip equipment firmly, occasionally lift objects over 200 pounds with assistance, and perform bending, crouching, reaching, and other movements. Hearing should be sufficient for normal conversation; vision must include general, color, and depth perception.

EDUCATION:

High school diploma or equivalent (G.E.D.) required, or a minimum of 3 years of verifiable experience in lieu of a diploma.

TRAINING AND EXPERIENCE:

Experience in security or related fields and customer service is preferred. Must possess and maintain a valid PA or NJ Driver’s License with a good driving record. Must obey all motor vehicle laws while operating hospital vehicles.

Please complete your application with your full legal name and current address. Include employment history for the past seven years, and upload a current resume with all relevant work history, education, certifications, and licenses. Creating a profile after submitting your application is recommended. Thank you for your interest in St. Luke's!

St. Luke's University Health Network is an Equal Opportunity Employer.