Security Officer - Signia by Hilton San Jose

Hilton; San Jose (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

The Signia by Hilton San Jose seeks a motivated Security Officer. This position requires ensuring guest safety and property security while providing excellent service. Ideal candidates will have customer service experience and the ability to work a flexible schedule, including weekends and holidays.

Benefits

Health insurance

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Go Hilton travel discount program

Matching 401(k)

Best-in-Class Paid Time Off (PTO)

Supportive parental leave

Employee stock purchase program (ESPP)

Debt-free education access

Qualifications

• 1 year of customer service experience.
• Open and flexible availability to work Weekdays, Weekends, and Holidays.

Responsibilities

• Ensure safety of guests and team members.
• Patrol hotel and property to identify safety risks.
• Respond to emergencies and guest inquiries.

Skills

Customer Focus

Dependability

Adaptability

Education

PSO (Proprietary Private Security Officer) license or Guard Card

Job description

The Signia by Hilton San Jose, a premium full-service property with over 541 guest rooms is looking for their next Security Officer.Across the street from Plaza de César Chávez Park and within walking distance of the San Jose Convention Center, our property offers a prime location in the capital of Silicon Valley. Setting the stage for a new class of business travel, you’ll find over 55,000 sq. ft. of meeting and function space.

A Security Officer is responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Classification: Full-Time

Schedule: Varies: AM/PM - weekends and holidays are required.

The hourly rate: $25.00 and is based on applicable and specialized experience and location.

The ideal candidate for this position will:

• Have open and flexible availability to work Weekdays, Weekends and Holidays.
• Have or able to obtain a PSO (Proprietary Private Security Officer) license or Guard Card upon hire.
• Have 1 year of customer service experience.

What will I be doing?

As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies, and threats to life and/or property.
• Promote safe work practices.
• Initiates preliminary investigations into incidents, as needed.
• Writes reports and ensures accuracy of necessary documentation, as needed.
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly, and efficient manner.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place to Work. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Health insurance
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Go Hilton travel discount program
• Matching 401(k)
• Best-in-Class Paid Time Off (PTO)
• Supportiveparental leave
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education:Access to a wide variety of educational credentials(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.